Job Details:

A Brief Overview

Provides accurate and timely information to visitors and callers. Responsibilities include pre-certifying with insurance companies filing scheduling maintaining records in the Electronic Medical Record system processing patient specimens and direct patient care. This role assists providers with office procedures. Administrative tasks include scheduling appointments billing coding and maintaining medical records. Clinical duties include taking and recording vital signs documenting medical histories preparing patients for exams drawing blood and administering medications under physician or advanced practice provider direction. Adaptability to varied tasks is essential.

CMA:

What you will do

• Authorize drug refills and provide prescription information to pharmacies.
• Change dressings on wounds.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Collect blood tissue or other laboratory specimens log the specimens and prepare them for testing.
• Contact medical facilities or departments to schedule patients for tests or admission.
• Explain treatment procedures medications diets and physicians instructions to patients.
• Help physicians or physician assistant examine and treat patients handing them instruments and materials or performing such tasks as giving injections or removing sutures.
• Interview patients to obtain medical information and measure their vital signs weight and height.
• Inventory and order medical lab or office supplies and equipment.
• Collect co-pays coinsurance and past due balances and record transactions.
• Operate equipment to administer routine diagnostic tests.
• Perform general office duties such as answering telephones or completing insurance forms.
• Perform routine laboratory tests and sample analyses.
• Prepare and administer medications as directed by a physician or physician assistant.
• Prepare treatment rooms for patient examinations keeping the rooms neat and clean.
• Record patients medical history vital statistics and information such as test results in medical records.
• Schedule appointments for patients.
• Set up medical laboratory equipment.
• Show patients to examination rooms and prepare them for the physician.

Qualifications

• H.S. Diploma or General Education Degree (GED) Required
• Graduation from an accredited program for Medical Assistants Required
• 1-3 years experience in a medical office Preferred
• Knowledge of the information and techniques needed to diagnose and treat human injuries diseases and deformities. This includes symptoms treatment alternatives drug properties and interactions and preventive health-care measures.
• Knowledge of administrative and clerical procedures and systems such as word processing managing files and records stenography and transcription designing forms and other office procedures and terminology.
• Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times.
• The ability to communicate information and ideas in speaking so others will understand.
• The ability to see details at close range (within a few feet of the observer).
• Certified Medical Assistant Required
• Basic Cardiac Life Support & First Aid - American Heart Association within 60 Days Required
• Child Abuse Iowa Mandatory Reporter - Iowa Department of Human Services within 180 Days Required
• Dependent Adult Abuse Mandatory Reporter - Iowa Department of Human Services within 180 Days Required

LPN:

What you will do

• Regular and reliable attendance.
• Maintain accurate detailed reports and records.
• Prepare patients for and assist with examinations and treatments.
• Assess the needs of individuals families or communities including assessment of individuals home or work environments to identify potential health or safety problems.
• Consult and coordinate with health care team members to assess plan implement and evaluate patient care plans.
• Direct and coordinate infection control programs advising and consulting with specified personnel about necessary precautions.
• Prepare rooms sterile instruments equipment and supplies and ensure that stock of supplies is maintained.
• Instruct individuals families and other groups on topics such as health education disease prevention and childbirth and develop health improvement programs.
• Conduct specified laboratory tests.
• Record patients medical information and vital signs.

Qualifications

• One Year Certificate from College or Tech School Graduate of an accredited school of nursing Required
• 1-3 years Health care experience Preferred
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction.
• Knowledge of the information and techniques needed to diagnose and treat human injuries diseases and deformities. This includes symptoms treatment alternatives drug properties and interactions and preventive health-care measures.
• Talking to others to convey information effectively.
• Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• The ability to communicate information and ideas in speaking so others will understand.
• Knowledge of the structure and content of the English language including the meaning and spelling of words rules of composition and grammar.
• Knowledge of principles methods and procedures for diagnosis treatment and rehabilitation of physical and mental dysfunctions and for career
• The ability to identify and understand the speech of another person.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
• Understanding written sentences and paragraphs in work related documents.
• Adjusting actions in relation to others actions.
• Improves nursing and healthcare organization job knowledge by maintaining licensure; attending training sessions; reading technical publications.
• Actively looking for ways to help people.
• The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem only recognizing there is a problem.
• Licensed Practical Nurse Iowa Board of Nursing (IBON) (United States of America) Required
• Basic Cardiac Life Support & First Aid - American Heart Association within 60 Days Required
• Dependent Adult Abuse Mandatory Reporter - Iowa Department of Human Services within 180 Days Required
• Child Abuse Iowa Mandatory Reporter - Iowa Department of Human Services within 180 Days Required

RN:

What you will do

• Monitor and evaluate all aspects of patient care to ensure optimal health outcomes through multidisciplinary collaboration.
• Maintain accurate detailed reports and records.
• Instruct and educate patients and caregivers on a variety of topics including but not limited to disease management medication use and lifestyle modifications.
• Collaborate with care team members to efficiently manage tasks such as referrals prior authorization phone calls results notification and medication refills.
• Prepare patients for and assist with examinations and treatments.
• Monitor assess and report symptoms and changes in patient conditions.
• Consult and coordinate with health care team members to assess plan implement and evaluate patient care plans.
• Modify patient treatment plans as indicated by patients responses conditions and socioeconomic factors.
• Prepare and administer medications appropriately as ordered by the provider utilizing the 5 rights of medication administration
• Collect and perform specified laboratory testing
• Adherence to infection control programs advising and consulting with necessary personnel regarding precautions and PPE.
• Provide guidance and supervision to less skilled nursing or other health care personnel.
• Clean patient rooms equipment and supplies between each use. Ensure that adequate supply inventory is maintained for quality care.

Qualifications

• Associates Degree (AA) Graduate of an accredited school of nursing Required
• Bachelors Degree in Arts/Sciences (BA/BS) Bachelors of Science in Nursing (BSN) Preferred
• 1-3 years Health care experience Preferred
• Communication - The ability to listen understand and communicate written and verbal information with others.
• Attitude and Confidence - Demonstrating optimism Independence and assertiveness. Accountability: Ensures that the work force has the necessary skills to accomplish the work required to achieve the objectives of the department. Partners with Human Resources to develop long-term human resource plans anticipating future needs and developing employees able to meet those criteria.
• Teamwork - Active Participation and seeking ways to help others.
• Networking - Collaborates closely with the providers leadership coworkers and other departments in the ambulatory network to improve quality patient safety and increase efficiency.
• Critical Thinking and Creative Problem Solving - Proactively anticipates identifies and solves a wide range of problems at times using root cause analysis.
• Professionalism - Demonstration of good judgement and high standards of ethical conduct.
• Empathy - Treat patients their families and colleagues with courtesy and respect taking into consideration the feelings and emotions of others.
• Conflict Resolution - works collaboratively to reach a satisfactory resolution to disputes.
• Adaptability - Maintain flexibility and quick response to changing ideas responsibilities expectations trends strategies and other processes.
• Inititative and Strong Work Ethic - Demonstrates strong ability to prioritize work excellent organizational skills and initiative to improve processes.
• Child Abuse Iowa Mandatory Reporter - Iowa Department of Human Services within 180 Days Required
• Dependent Adult Abuse Mandatory Reporter - Iowa Department of Human Services within 180 Days Required
• Basic Cardiac Life Support & First Aid - American Heart Association within 60 Days Required
• Registered Nurse Iowa Board of Nursing (IBON) (United States of America) Upon Hire Required

Annual competency and CBL modules to be completed by due date.

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions which includes:

• Competitive base pay

• Matching retirement programs

• Health Dental and Vision plans

• Health Savings and Flexible Spending Accounts

• Employee discounts including car rental cell-phone plans

• Employer-paid Long-Term Disability Life and AD&D

• Paid time off (PTO)

• Education Assistance Program

• Employee Assistance Program

• Employee Referral Bonus Program

• Discounted cafeteria meals

• Paid Parental Leave

• Employee Service Recognition program

• Voluntary plans including: Life AD&D Short-Term Disability Critical Illness Accident Insurance and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.