Technical Program Manager — Data Analytics

Who is Blueprint

What does Blueprint do

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy business solutions products and services to transform and grow companies.

Why Blueprint

At Blueprint we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division our multifaceted services team or you want to grow your career in human resources your ability to make an impact is amplified when you join one of our teams. Youll focus on solving unique business problems while gaining hands-on experience with the worlds best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint youll have the opportunity to work with multiple clients and teams such as data science and product development all while learning growing and developing new solutions. We guarantee you wont find a better place to work and thrive than at Blueprint.

In this role

You will lead the customer-facing deprecation of a legacy data connector/service. Youll own proactive communications coordinate issue management and drive compliant migration paths by analyzing tenant-level usage and aligning alternatives across product/workload teams. Youll build lightweight dashboards to track progress and risks keep messaging consistent and prevent bespoke/private APIsensuring a unified scalable transition for enterprise customers.

Responsibilities

• Plan and run the end-to-end deprecation program: milestones risks status and executive readouts.

• Lead customer communications for strategic tenants: sequence outreach gather feedback and soft-land the change.

• Own customer notification strategy (e.g. customer portal/message center equivalents) with 6-month notice and clear CTAs.

• Serve as first-line triage for FAQs/issues; route and track escalations to resolution with defined SLAs.

• Analyze tenant-specific usage and pipelines to recommend migration paths by dataset/workload (files collaboration mail identity etc.).

• Align with product/workload owners to document supported alternatives (public APIs in-product exports premium/paid APIs).

• Enforce deprecation policy compliance across Privacy Legal Compliance and Security requirements for third-party-facing features.

• Document and operationalize the deprecation workflow: auditing data governance evidence collection and migration commitments.

• Coordinate partner/internal teams (analytics platforms app frameworks work management employee-experience tools) to avoid one-off/private APIs.

• Build and maintain basic Power BI (or equivalent) dashboards to track adoption migration progress risks and gaps.

• Maintain a single source of truth for messaging FAQs runbooks and customer status; prevent fragmented guidance.

• Report measurable status to leadership: coverage % tenant risk tiers top blocking issues ETA to completion.

Qualifications (Required)

• Bachelors degree in engineering or related field or equivalent practical experience.

• Experience running technical deprecations migrations or large change initiatives for enterprise customers.

• Strong program/project management skills: planning RAID management dependency tracking executive communication.

• Ability to explain technical/data-engineering topics (APIs data pipelines identity/authorization) to non-technical audiences.

• Hands-on with building and maintaining basic dashboards and reports (Power BI or similar).

• Data analysis skills to identify usage patterns trends and gaps; comfort with queries and metrics definitions.

• Proven stakeholder management across cross-functional product engineering privacy/compliance and support teams.

• Clear written/verbal communication: customer updates FAQs runbooks decision logs and status reporting.

• Discipline to avoid bespoke/private API workarounds; ability to drive toward scalable policy-compliant solutions.

Preferred Qualifications

• Prior ownership of a customer-facing service deprecation at enterprise scale (thousands of tenants or users).

• Familiarity with public API governance throttling/quotas and migration to supported SDKs/endpoints.

• Understanding of collaboration/file messaging directory/identity and analytics workloads and their cross-domain dependencies.

• Experience aligning multiple product/workload teams on a single migration playbook and customer comms plan.

• Proficiency with Power BI data modeling (DAX/Power Query) or similar tooling; comfort defining KPIs and SLAs.

• Exposure to privacy compliance and data-governance frameworks in regulated environments.

• Certifications in project/change management (e.g. PMP Scrum Prosci) are a plus.

• Ability to create concise executive briefs and customer-ready artifacts (FAQ migration guides decision matrices)

Salary Range

Pay ranges vary based on multiple factors including without limitation skill sets education responsibilities experience and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $90000 to $100000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidates qualifications and experience and may be outside this range.

Equal Opportunity Employer

Blueprint Technologies LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race color age disability sex gender identity or expression orientation veteran/military status religion national origin ancestry marital or familial status genetic information citizenship or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process please reach out to:

Blueprint believes in the importance of a healthy and happy team which is why our comprehensive benefits package includes:

• Medical dental and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Location: Redmond WA