In this role you will work directly with the process owners project Implementation/development teams ServiceNow product team production support team and multiple Infrastructure teams. You will provide in-house expertise in the matters of technical implementation end-to-end system landscape and application integration. You will be responsible managing projects from inception to closure. This includes but not limited to planning design requirements gathering/clarification managing team of developers risk/mitigation status reporting communication process and technical improvements. You will also be responsible for building a strong team of ServiceNow implementors for multiple ServiceNow modules.
- 6 years of experience building and supporting enterprise scale applications.
- 5 years experience in JavaScript HTML CSS and ServiceNows Glide API.
- 2 years experience with AngularJS or other frameworks used in ServiceNows Service Portal.
- BS or MS in Computer Science or relevant engineering degree.
- ServiceNow Application Developer certification is a plus.
- Configuration & Customization experience on various ITSM modules (Incident Problem Change Service Knowledge Asset etc) or HRSD modules (Case management HR service configurations EDMS Virtual Agent chat etc).
- Hands-on experience integrating ServiceNow with other third-party systems using REST SOAP or ODBC.
- In-depth understanding of ITIL processes or HR service delivery processes and how they align with ServiceNow functionalities.
- Ability to identify technical issues troubleshoot problems and recommend solutions with a focus on continuous improvement and innovation.
- Excellent verbal and written communication skills.
- Excellent analytical and problem solving capabilities.
- Good Collaboration skills and teamwork ethic.
- Attention to details and commitment to quality.
- Strong work ethic self-motivated and well-organized.
- Ability to perform under pressure and tight deadlines.
In this role you will work directly with the process owners project Implementation/development teams ServiceNow product team production support team and multiple Infrastructure teams. You will provide in-house expertise in the matters of technical implementation end-to-end system landscape and appli...
In this role you will work directly with the process owners project Implementation/development teams ServiceNow product team production support team and multiple Infrastructure teams. You will provide in-house expertise in the matters of technical implementation end-to-end system landscape and application integration. You will be responsible managing projects from inception to closure. This includes but not limited to planning design requirements gathering/clarification managing team of developers risk/mitigation status reporting communication process and technical improvements. You will also be responsible for building a strong team of ServiceNow implementors for multiple ServiceNow modules.
- 6 years of experience building and supporting enterprise scale applications.
- 5 years experience in JavaScript HTML CSS and ServiceNows Glide API.
- 2 years experience with AngularJS or other frameworks used in ServiceNows Service Portal.
- BS or MS in Computer Science or relevant engineering degree.
- ServiceNow Application Developer certification is a plus.
- Configuration & Customization experience on various ITSM modules (Incident Problem Change Service Knowledge Asset etc) or HRSD modules (Case management HR service configurations EDMS Virtual Agent chat etc).
- Hands-on experience integrating ServiceNow with other third-party systems using REST SOAP or ODBC.
- In-depth understanding of ITIL processes or HR service delivery processes and how they align with ServiceNow functionalities.
- Ability to identify technical issues troubleshoot problems and recommend solutions with a focus on continuous improvement and innovation.
- Excellent verbal and written communication skills.
- Excellent analytical and problem solving capabilities.
- Good Collaboration skills and teamwork ethic.
- Attention to details and commitment to quality.
- Strong work ethic self-motivated and well-organized.
- Ability to perform under pressure and tight deadlines.
View more
View less