HR Generalist – Fulfillment Center (On-Site, Asheville, NC)

Aeroflow Health HR Generalist Fulfillment Center (On-site Asheville NC)

The Opportunity

Aeroflow Health is seeking an experienced and highly motivated Human Resources Generalist to join our dynamic HR Operations team with a dedicated focus on supporting our Fulfillment Center in Asheville NC. This is an on-site role responsible for providing hands-on HR support to our distribution and fulfillment teams while maintaining close collaboration with the broader HR organization.

This position plays a critical role in fostering a positive and inclusive workplace culture ensuring compliance with employment laws and supporting the full employee lifecyclefrom onboarding and engagement to performance management and offboarding. The ideal candidate will be both a trusted partner to fulfillment leadership and a collaborative member of the corporate HR team ensuring strong alignment between local operations and enterprise HR strategy.

Your Primary Responsibilities

• Serve as the primary HR point of contact for all employees and managers within the Fulfillment Center.
• Partner closely with the Fulfillment Center leadership team to ensure HR programs policies and procedures are effectively implemented and aligned with Aeroflows culture and values.
• Act as liaison between Fulfillment Center Leadership Corporate HR team and staffing vendors for labor planning and analysis to ensure adequate staffing and planning based on fulfillment volume.
• Provide proactive guidance and coaching to supervisors and managers on employee relations attendance performance and engagement.
• Maintain a consistent presence on the warehouse floor to build relationships observe team dynamics and serve as a visible approachable HR resource.
• Manage and support the integration of contractor and temporary labor into the organization ensuring seamless onboarding compliance and engagement.
• Address employee concerns promptly and conduct thorough investigations to identify root causes recommend and implement corrective actions and partner with leaders to track progress and ensure resolution in alignment with company policies and employment laws.
• Provide guidance on corrective action and performance management processes to ensure consistency and fairness.
• Partner with Fulfillment Center leadership and provide guidance
• Oversee the termination process including exit interviews final documentation and coordination with leadership and HR Operations with the administration of ADA accommodation and leave management processes
• Facilitate on-site new hire orientation for fulfillment and contractor employees ensuring a positive and compliant start to their Aeroflow journey; including facility tour compliance training safety training and introduction to supervisor upon transition to active work.
• Partner with HR Operations and Recruiting to streamline pre-employment onboarding and I-9 verification processes.
• Support cross-functional collaboration with IT Facilities and Payroll to ensure new hires have the tools equipment and access they need to succeed.
• Maintain accurate and confidential employee records in UKG and physical files ensuring compliance with federal and state laws.
• Ensure adherence to HIPAA and confidentiality standards at all times.
• Partner with the broader HR team to keep the Fulfillment Center connected to Aeroflows culture initiatives and communications by participating in HR meetings engagement programs and company events.
• Support initiatives that enhance employee engagement recognition and retention at the local level.
  
  

Skills for Success

• Understands workforce dynamics and operational challenges; analyzes trends identifies root causes and develops data-driven solutions to improve performance engagement and retention.
• Builds strong approachable partnerships across all levelsfrom warehouse associates to leadershiprooted in empathy trust and clear communication. Fosters collaboration and a positive work environment.
• Takes ownership of HR initiatives from start to finish balancing urgency with accuracy. Applies sound judgment and professionalism to resolve employee relations issues and deliver measurable outcomes.
• Embraces change and continuously seeks opportunities to improve HR processes communication and employee experience. Brings creative solutions that enhance efficiency in a fast-paced fulfillment environment.
• Models Aeroflows values daily seeks feedback and stays informed on evolving HR best practices and employment law. Acts as a bridge between the Fulfillment Center and the broader HR team ensuring alignment and cultural consistency.

Required Qualifications

• Bachelors degree in Human Resources Business Administration or related field (or equivalent experience).
• Minimum 3 years of progressive HR experience ideally supporting operations distribution or manufacturing environments.
• In-depth knowledge of federal state and local employment laws and best practices.
• Experience with employee relations performance management and compliance investigations.
• Demonstrated success partnering with hourly and frontline workforce populations.
• Proficiency in HRIS systems (preferably UKG) and Microsoft Office Suite.
• HR certification (SHRM-CP SHRM-SCP or PHR) preferred.
• Must be local to Asheville NC and available to work on-site full-time.

Core Competencies:

At Aeroflow we believe that our Core Competencies are more than just words - they define how each and every one of us shows up leads by example and supports one another. As a member of the Human Resources team it is critical that we demonstrate these each day to ensure our success and the success of all of our Coworkers:

Growth Mindset

• Demonstrates curiosity about operational challenges and proactively seeks to understand root causes behind workforce trends or performance issues.
• Seeks feedback from both HR peers and operational leaders to improve service delivery and personal effectiveness.
• Continuously builds HR knowledge staying informed on employment law updates and best practices in employee engagement.

Company Champion

• Balances day-to-day employee needs with long-term business priorities always acting in Aeroflows best interest.
• Makes decisions that strengthen alignment between the Fulfillment Center and enterprise-wide HR goals.
• Models Aeroflows culture and values consistently fostering trust across teams.

Results Oriented

• Takes ownership of HR initiatives from start to finishwhether improving attendance processes reducing turnover or enhancing engagement.
• Prioritizes measurable outcomes while maintaining compliance and fairness in all actions.
• Holds self accountable for meeting deadlines and delivering accurate actionable HR insights.

Innovative Spirit

• Identifies opportunities to improve HR processes or employee experiences through creative solutions and technology.
• Brings forward new ideas to streamline communication onboarding or retention within the fulfillment environment.
• Embraces change and leverages lessons learned to continuously enhance HR impact.

Relationship Builder

• Serves as a trusted and approachable partner to both employees and leadership.
• Builds strong empathetic relationships on the warehouse floor and in cross-functional meetings.
• Promotes collaboration clear communication and mutual respect to strengthen team culture and engagement.

Why Aeroflow Health

At Aeroflow our people are at the heart of everything we do. Youll join a collaborative HR team that values open communication teamwork and professional growth. This role offers the opportunity to directly influence culture and employee experience at one of Aeroflows largest and most dynamic business operations while staying connected to a strong and supportive HR community across the organization.

What Aeroflow Offers

Competitive Pay Health Plans with FSA or HSA options Dental and Vision Insurance Optional Life Insurance 401K with Company Match 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s) Additional Parental benefits to include fertility stipends free diapers breast pump Paid Holidays PTO Accrual from day one Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• Inc. 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award

If youve been looking for an opportunity that will allow you to make an impact and an organization with unlimited growth potential we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

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