Delivery Executive

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Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a successful Delivery Executive do at Fiserv We are seeking a dynamic and experienced Delivery Executive to fill this Senior Director-level position within our Government Solutions team. We have multiple contracts throughout our Western Region to provide our Payment Solutions to Government clients. Our Delivery Executives are responsible for overseeing and managing the business partnership with assigned client(s) including all levels of client stakeholders including executives from the strategic operational program/project management and consultative perspectives. Serving as the primary contact for the clients stakeholders and executive leaders the Delivery Executive will drive the implementation and operation of large-scale complex payment processing solution initiatives which will involve discussing complex topics negotiating and delivering effective presentations.

What you will do:

• Function as lead client-facing delivery liaison and engagement manager between the client and the various product service and solution teams involved throughout the company as the primary contact point for the client
• Lead and coordinate cross-functional cross-departmental cross-company teams that are responsible for all aspects of projects through the full lifecycle from implementation throughout operations overseeing service delivery and utilizing involved company resources to ensure attainment of contract obligations and maintain client satisfaction and retention
• Accountable for delivering projects on time within budget and within scope involving project strategy quality control performance reporting change management and risk planning
• Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and personnel across different company departments during all project phases
• Manage project status risks activity and resource dependencies and provide accurate timely reporting and corrective measures
• Plan and facilitate presentations and client meetings and guide the internal and client Teams in developing required deliverables and work products
• Cultivate relationships with clients to gain understanding of their current business needs and long-term strategies to direct the development of client-specific solutions balancing technology value and cost.

What you will need to have:

• 8 years of experience managing system implementations and integration projects involving multi-million-dollar contracts
• 5 years of public sector experience preferably on large scale complex solutions and implementations and operations
• 5 years Program and Project Management experience through the full SDLC to include: managing and driving Project Schedule Risk and Issue Management Scope Change Management and) Financial Management.
• Bachelors degree or an equivalent combination of education work and/or military experience.

What would be great to have:

• 5 years of Payment Solutions experience with strong preference for Prepaid Card experience
• Project Management Institute Project Management Professional (PMI-PMP) certification
• Prior large-scale system implementation and integration experience on State of California project(s)
• Advanced Microsoft Office Suite experience including MS Project

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This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

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