Product Delivery Manager Business Rules Management Post Charge Off
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Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
19 days ago
Vacancies:
1 Vacancy
Job Summary
Description
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Business Rules Management Post Charge Off you work to enhance and optimize the way products are delivered to customers. As a key member of the team you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will foster a culture of ownership innovation and continuous improvementdeveloping your teams skills and empowering them to raise the bar in solution delivery. You will blend project management process engineering problem solving internal consulting and hands-on analysis to support the implementation and ongoing enhancement of integrated business and technology initiatives. You will be expected to proactively identify opportunities champion best practices and deliver results that drive business success.
Job responsibilities
- Leads end-to-end product delivery processes including intake dependency management release management product operationalization delivery feasibility decision-making and product performance reporting while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
- Set and communicate a clear vision and measurable goals for the business rules team ensuring alignment with organizational objectives and holding team members accountable for achieving results
- Lead and mentor a team of analysts fostering a culture of accountability continuous improvement and high performance through regular coaching feedback and development plans
- Serve as a recognized Subject Matter Expert (SME) on business rules strategies and processes providing thought leadership and expert guidance on best practices
- Facilitate agile practices by leading scrum teams managing JIRA boards and ensuring effective sprint planning execution and delivery of business rules solutions
- Generate new sources of work for the team by engaging process owners and business partners to identify opportunities for enhancement and seeking internal process improvements to expand the teams impact and value
- Guide the team in designing implementing and optimizing complex business rules solutions using platforms such as Camunda CACS and mainframe applications drawing on extensive technical and managerial experience
- Model emotional intelligence and integrity creating a safe environment for open feedback managing change positively and supporting team resiliency and growth
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management in addition to deployment processes and strategies
- Bachelors degree in a STEM field Engineering Business Systems Analysis or a finance related field
- 5 years of people management experience leading teams of professionals responsible for complex business process design and continuous improvement initiatives possibly within financial services or credit card/collections environments
- Demonstrated success in managing and developing high-performing teams with a proven ability to set clear goals drive accountability and deliver results in complex multi-system environments
- Superior analytical and logical thinking skills with a continuous improvement mindset and the ability to translate complex concepts into actionable strategies
- Outstanding interpersonal verbal and written communication skills with the ability to succinctly communicate complex concepts and influence stakeholders at all organizational levels
- Creative problem solver; ability to champion change and influence people to adopt new ways of performing work; ability to learn rapidly and apply new knowledge to drive business impact
- Proven track record of extreme ownershiptakes full responsibility for team and project outcomes
Preferred qualifications capabilities and skills
- Proficient knowledge of the product development life cycle design and data analytics
- Expert level rule/workflow authoring experience using Camunda IBM Operational Decision Manager software (ODM) CGI CACS Camunda
- Working knowledge of SQL or another programming language (e.g. Java Python R)
- Knowledge of Agile development and use of an Agile software such as (Jira/Azure DevOps)
- Prior management experience leading a team of analysts across geographically disperse and remote teams
This is a full time in office role based in Wilmington DE or Heathrow FL
Required Experience:
Manager
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
