• Location: This is a fully remote role open to candidates across Canada except Quebec. If youre located in the Vancouver BC Lower Mainland you can choose to work remotely on-site at our Surrey headquarters or in a hybrid arrangement.
• Compensation: Annual base salary: $103900 to $109000 CAD plus eligibility for a profit-sharing bonus.
  This salary range reflects our reasonable estimate for the role. Final compensation may vary based on your experience qualifications and other relevant factors.
• Additional Requirements: Employment is subject to successful completion of reference checks and a Canadian criminal background check.

Please submit your resume and cover letter in PDF format.

In your cover letter feel free to include:

• Why youre interested in joining Safe Software.
• How your background or potential aligns with the role even if you dont meet every requirement.

Integration / Backend Developer III

As a member of the Service Enablement Team you will architect develop and maintain backend services and integrations that support internal collaboration and operational efficiency at Safe Software. You will take ownership of key systems including integrations between Zendesk and Jira Gainsight and Jira Product Discovery a changelog automation pipeline and a publishing pipeline for supported FME integrations on ..

You will also contribute to AI-driven initiatives including the AI Triage Assistant for Jira Work Items. These projects help automate decision-making and improve the flow of information between departments.

This is a hands-on backend-focused role for someone who enjoys solving integration challenges optimizing service pipelines and working across various SaaS platforms. Familiarity with tools like Postman for testing and debugging APIs is a strong asset.
We welcome applicants from diverse backgrounds. Even if you dont meet every listed qualification we encourage you to apply. We value curiosity problem-solving and a willingness to learn.

About The Team

The Service Enablement Team (SET) is part of the Information Services department. We integrate data tools and processes to drive innovation collaboration and efficiency. Our systems connect departments and automate routine workflows enabling Safe Software to scale effectively.
Our projects support nearly every part of the organization from Customer Success to Product Development. We are a remote-first team distributed across Canada and we value clarity collaboration and continuous improvement.

What Youll Be Doing

As an Integration / Backend Developer III you will:

• Develop and maintain cross-platform integrations between systems such as Jira Zendesk Gainsight and other SaaS platforms.
• Support and enhance key backend systems including the changelog automation pipeline for Jira and the publishing pipeline for supported FME integrations on .
• Contribute to AI-driven automation initiatives like the AI Triage Assistant for Jira Work Items.
• Modernize legacy systems by refactoring code improving observability and transitioning fragile processes into robust automated services.
• Monitor and troubleshoot integration pipelines ensuring system reliability and proactively resolving issues.
• Collaborate with cross-functional stakeholders to design scalable and maintainable technical solutions.

Qualifications Skills and Competencies

At Safe Software we welcome diverse backgrounds and experiences. While not all candidates will have everything listed the most successful candidates will bring many of the following:

What Were Looking For:

• Experience building backend systems or integrations using or Python.
• Experience working with AI/ML-powered systems especially in backend automation or data-driven decision-making.
• Proficiency in RESTful APIs webhooks and syncing data across cloud platforms.
• Experience deploying services in cloud environments (e.g. AWS Lambda ECS).
• Familiarity with CI/CD pipelines and version control tools (e.g. Git GitHub Actions Jenkins).
• Ability to troubleshoot and maintain backend services in production environments.
• Strong communication and collaboration skills.
• Typically 35 years of backend development experience.

Desired skills / Bonus points:

• Experience integrating with SaaS APIs such as Jira Zendesk Gainsight or similar systems.
• Familiarity with Postman for API testing and debugging.
• Working knowledge of TypeScript SQL or FME.
• Exposure to tools like OpenAI LangChain or vector databases (e.g. Pinecone Weaviate pgvector).
• Experience refactoring or modernizing legacy integrations or data pipelines.

What You Can Expect

When you choose a career with Safe Software youre also choosing

• Meaningful Work:Make a profound impact across our business workplace and data integration product.
• A Supportive Environment:Feel empowered to share your ideas and implement them with high autonomy and team support.
• Social Responsibility:Become part of a team that findsmeaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
• Learning & Career Development:We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
• Flexible Working Hours:Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want and how you want to.
• Work-Life Balance:Theres no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge plus an additional paid 6 seasonal days off per year.
• Health & Wellness:Extended health dental health or lifestyle spending and counseling benefits from day 1. Thats right no waiting period.
• Family is important:We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
• Shared Success:Share in Safes success with our bi-annual profit sharing and RRSP/TFSA matching program.
• An Accessible Commute:Regardless of your commute method were located close to public transit and provide complimentary parking and bike storage for our team!

About Safe Software

Safe Software transforms organizations with FME the only All-Data Any-AI Enterprise Integration Platform connecting all your data anywhere at any velocity. With over 30 years of expertise and 25000 enterprise customers across 125 countries we simplify your data journey wherever it leads.

Founded in 1993 Safe isheadquartered in Surrey BCwith over 200 team members and counting. Were always looking for talented individuals withdiverse backgroundswho are determined to learn and grow. Are you ready to join the team

Our Commitment to Diversity and Inclusion

Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race gender identity or expression sexual orientation age ability disability national or ethnic origin political belief religion or family status. Should you require accommodations during the recruitment process please contact.