If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader take a look at the exciting employment opportunities that are currently available and apply online.
Job Summary
As a BI Analytics & AI Specialist you will partner with cross-functional leaders to uncover activate and optimize growth opportunities. You will transform raw energy market and customer data into strategic automated insights that drive millions in revenue impact while democratizing data access across the organization through natural language querying self-service dashboards bespoke analysis and machine learning.
This role will provide expertise in the following areas of the business:
Design and deliver AI-powered interactive dashboards using generative BI capabilities (natural language queries automated insight generation) and performance reporting that enable real-time decision-making across retail portfolios.
Conduct deep-dive analyses to optimize customer lifecycle value through acquisition analytics pricing optimization churn modeling and assessment customer engagement analytics and advanced testing and measurement solutions.
Champion adoption of emerging AI/ML tools and methodologies staying current with generative BI innovations (e.g. AI-assisted data preparation automated anomaly detection conversational analytics) to maintain Vistras analytical competitive edge.
Mentor and develop junior analysts fostering a culture of continuous learning and analytical excellence.
Job Description
Key Accountabilities
- Lead implementation ofBI and AI-enhanced initiativesthat identify profitable growth opportunities and optimize portfolio performance across Vistras retail energy and customer markets directly influencing pricing strategies and customer acquisition and retention initiatives.
- Own end-to-end BI solution development utilizing Python SQL Tableau Power BI Excel Word PowerPoint generative BI tools or other programming languages to build executive dashboards and operational reportsthat enable stakeholders to make faster data-driven decisions.
- Translate complex energy usage pricing customer profile and behavior data into clear actionable recommendations for Pricing Portfolio Management Finance Marketing and Customer Experience teams and channels.
- Lead in-depth descriptive diagnostic predictive and prescriptive analysis of portfolio performance and uncover root causes fortrends in channel gains portfolio and customer lifecycle losses transactionalmargin performance portfolio and product mix outcomes turning findings intoautomated alerts andstrategic action plans.
- Stay up-to-date with emerging technologies and industry best practices in BI.
- Lead evaluation and implementation ofAI-enhanced BI platformsincludinggenerative analytics toolsthat enable natural language data exploration automated insight surfacing and predictive recommendations for business stakeholders.
- Provide thought leadership and mentorship to team members fostering a cultureof continuous learning innovation and collaboration.
Education Experience & Skill Requirements
- Bachelors Degree with 5 years (or Masters with 3 years orequivalent 8 years) of professional experience in data analysis or arelated field.
- Extensive experience in analyzing large volumes of data using Python SQL SAS R or similar programming languages. Experiencecollaboratingwith data engineeringand data science teamsto define requirementsintegrate ML model outputs into BI dashboardsand navigate ambiguous business problems.
- Experience using Power BI or Tableau for data visualization. Exposure to GenBI and the ability to build it from the ground up.
- Demonstrated expertise building production dashboards in Power BI or Tableau for executives and audience personas across the to andhands-on experience with generative BI/AI-enhanced analytics tools (e.g. Power BI Copilot Tableau Pulse or similar platforms) including natural language query design and automated insight configuration preferred.
- Web analytics experience with working knowledge ofweb analytics tools such as Adobe or Google Analytics.
- Hands-on experience designing and analyzing A/B tests and multivariate experiments to optimize pricing strategies marketing campaigns and customer experience initiatives.
- Solid understanding of financialmodeling and investment analysis (ROI CLV).
- Strategic thinker who balances analytical rigor with business pragmatism excelling in cross-functional collaboration with business and technical stakeholders.
- Familiarity with AI/ML concepts applied to business analytics including predictive modeling supervised/unsupervised learning feature engineering and model interpretation for business stakeholders.
Key Metrics
- Proactively learns business drivers and customer behavior patterns to design high-impact dashboards and analyses that anticipate stakeholder needs.
- Consistently delivers accurate high-quality analyses within agreed timelines maintaining data integrity standards that stakeholders trust for critical decisions.
- Development of clear concise and effective executive-levelreporting and presentations.
- Successfully balances multiple high-priority projects in Vistras dynamic retail energy environment maintaining quality standards while adapting to shifting market conditions and business priorities.
What We Offer
- Collaborative culture where your AI-powered analyses drive strategic decisions impacting millions in revenue.
- Professional development budget for AI/ML and analytics certifications.
- Access to cutting-edge generative BI and analytics platforms including but not limited to:
- BI Tools: Power BI Tableau Excel.
- Generative AI / BI Tools: Power BI Copilot Tableau Pulse Copilot OpenAI Private Instance.
- Programming: Python SQL SAS.
- Web Analytics: Adobe Analytics.
- Databases / Platforms: Snowflake Hana Iguazio and more.
- Collaboration: Working with data engineering data science technology and several business functions.
- Hybrid work flexibility with competitive salary and performance-based bonus opportunities.
- Clear career progression into more senior roles (e.g. Principal Manager and beyond).
- Comprehensive benefits including $0 premium health plan options generous HSA contributions 401(k) with full match on first 6% fertility/adoption assistance pet insurance leading digital health tools competitive PTO and paid holidays.
Job Family
Marketing
Company
Vistra Retail Operations Company
Locations
Irving Texas
Texas
We are a company of people committed to: Exceeding Customer Expectations Great People Teamwork Competitive Spirit and Effective Communication. If this describes you then apply today!
If you currently work for Vistra or its subsidiaries please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment including in selection for job opportunities without regard to race color religion sex sexual orientation gender identity pregnancy national origin age disability genetic information military service protected veteran status or any other consideration protected by federal state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation please email usmake a request.