Information Management Support Worker

Organisation: Leicestershire County Council

Work Location: County Hall Glenfield Leicestershire LE3 8RA

Worker Category: Hybrid Worker

Salary: 26832 - 28146 per annum (pro-rata for part-time)

Working Hours:37 hours per week

Contract Type: Fixed term until 31st July 2026

Closing Date: 9th November 2025

Interview Date(s): 17th November 2025

About the Role

To provide efficient and effective information management and technology processes associated with statutory requirements. Support data quality issues/data entry support for service areas across Children and Family Services.

To advise clients on internal communications in accordance with FOI legislation and local policies and include maintenance and logs of such information.

To coordinate FOI responses according to statutory guidance for the Children and Family Services department

To work with and liaise confidently with a range of partners to ensure children receive our services and gather/monitor appropriate management information providing technical services where required.

It is vital to the future of the department that the post holder is flexible in taking on additional tasks willing to offer help to employees and treats co-operation and support for colleagues as a top priority.

For information on our approach to the recruitment of ex-offenders please see our policy statement.

About You

Please refer to the 7 point criteria giving examples of how you meet the criteria below

• NVQ level 2 or equivalent trained and proficient in MS Office with evidence of good written and spoken English.
• Relevant experience in a data administration field.
• Experience of working with spreadsheets databases and web based systems and experience of working in a local authority or children and family environment.
• Knowledge of application of spreadsheets. Knowledge of FOI and Data Protection Legislation.
• Highly numerate and competent in the use of Microsoft packages and the production of documents as required. Excellent customer care and organisational skills. Good Interpersonal skills with the ability to communicate at all levels.
• The ability to work as part of a team and on your own initiative is essential alongside the ability to prioritise your own workloads and work to deadlines. You must be highly organised methodical and meticulous regarding the application of data.
• The post holder must have a flexible approach to working an understanding of and commitment to Equality and Diversity and the ability to apply this to strategic work and day-to-day situations and be able to perform all duties and tasks with reasonable adjustment where appropriate in accordance with the provisions of the Equality Act 2010.

You must also have an understanding of and commitment toequality diversity and inclusion.

In addition we also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working

We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Stylespage on our career site.

For more information or an informal discussionplease contact:

Jalpa Vyas Information Management Support Officer

Email

Tel 0

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above. For more information see the How to Applysection on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.