Senior Account Supervisor, Health Digital

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 26-10-2025
Vacancies: 1 Vacancy

Job Summary

Edelman is a voice synonymous with trust reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility empathy is progress and curiosity is momentum.

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all reflects and represents the world in which we live and fosters trust collaboration and with this approach we hire the best qualified candidates for all positions.

Edelman has an opportunity for a Senior Account Supervisor to join our talented and award-winning digital health team in ourWashington D.C. New York Chicago Dallas Houston or Atlanta this role you will have the opportunity to help a global pharmaceutical company communicate with healthcare professionals policymakers and other health stakeholders about innovative products that have a profound effect on peoples lives. You will plan and manage digital communications and marketing techniques to help clients achieve theirobjectives.
Edelman is a new kind of agency at the intersection of PR Advertising Social Digital and Experiential. We blur the lines between each medium to create smart innovative and powerful work that gets people talking and engaging with brands in new unconventional and driven by a desire to do the best work possible. We get results for our clients. We alsolaugha lot. Every day. Andwedlove for you to join us.

What Youll Do
This role willpartnerwith andreport upinto the VP HealthDigital. The Senior Account Supervisor Health Digital willown the day-to-daydigitalclient needsfor a globalpharmaceutical clientbringinga digital perspective to internal and client-facing conversations having an informedpoint of view andtheability to educatecolleagues and clients with kindness and enthusiasm is key.

Responsibilities:

    • Serve as daily client contact and act asclient lead when appropriate; address client issues thoughtfully and effectively
    • Oversee operational performance of accounts ensuring quality work deadline and budget adherence
    • Playmajor rolein creation of digital communications plans and goals;managethe day-to-day tasks required to execute againstthese plans
    • Oversee the production ofhigh-qualitycontent;Partner with creative counterparts to ensure content is designed to perform and resonate with our target audiences particularly on social media
    • Build relationships with internal specialists (paid media content creative planning analytics etc.) and senior stakeholders to meet client needs
    • Dive deep into niche subject matter on behalf of clients and industries in pursuit of data insights and actions that help will distinguish our work
    • Understand measurement and KPIs to ensure programs are being executed and performing against the best measures of success
    • Monitor social conversation around clients products and provide recommendationsforutilizinglearnings
    • Partner with paid media and analytics teams to develop launchmonitorand report on paidmediacampaigns
    • Champion projects from start to finish with a results-driven mindset in pursuit of strong business results for clients
    • Provide excellent client service support: drive conversations meet deadlines troubleshoot challenges
    • Participate in client(s) annual communication and marketing planning process bringing new ideas and fresh approaches to grow and strategically support their business
    • Identify potential client growth opportunities within the digital space and empower the team to execute onthose growth opportunities
    • Supervise staff by mentoring motivating coaching consistently providing feedback holding them accountable and conducting their reviews

Basic Qualifications:

    • At least6years of relevant experience inDigital-relatedMarketing and/or related fields
    • A bachelors degree or equivalent work experience

Preferred Qualifications:

    • Passion for and curiosity in healthcare; familiarity with healthcare industry trends/regulations as it pertains to digital projects and a commitment to continuous learning
    • HCP communications experience
    • Strong grasp of all basic social media and digital marketing channels and tools including platform specific nuances and requirements and platform updates
    • Willingness to work in a fast-paced agency environment managing multiple projects at once while keeping teams on track with timeline development and management
    • Exceptional project management skills able to juggle many moving parts own deliverables from start to finish and ensure nothing falls through the cracks.
    • Strong copywritingcommunicationand presentation skills
    • Experience in managing client and vendor communications and relationships and executing campaigns on both a small and large scale with results to prove it
    • Comfort with managing-up and navigating complex internal and external relationships
    • Experience with paidmedia email marketing marketing automation tools and/or SEO
    • Expert in latest digital content formats and best practices to translate content strategies effectively within the digital ecosystem
    • Ability to work on multiple projects/clients at once often with different digital needsand potentially in different industries
$86000 - $138000 a year
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An employees pay position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance travel requirements revenue-based metrics any contractual agreements and business or organizational needs. The range listed is just one component of DJEHs total compensation package for employees. Other rewards may include annual bonuses a Paid Time Off policy and region-specific benefits.

DJEH offers a wide range of benefits: medical and dental insurance vision 401K life insurance disability insurance paid time off travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity equity and inclusion. We seek applications from all qualified candidates without regard to race color gender sex age religion physical or mental disability military and veteran status or any other basis protected by federal state or local law. If you require a reasonable accommodation in any part of the employment process please let us know.

Required Experience:

Manager

Edelman is a voice synonymous with trust reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility empathy is progress and curiosity is momentum.We are in relentless pursuit of an equitable and inspiring workplace that is respe...
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