DescriptionRESPONSIBILITIES:
- Design review and implementation of Datacentre operations processes based on ITIL Industry best practices and Incomes business needs and the governance of its compliances.
- Data Centre facility management which includes M&E as well as capacity physical access and space expansion
- Data Centre facility management and operations which comprise of IT Service Management.
- Processes and Procedures to facilitate data centre operations to function smoothly and efficiently
- Project IT procurement and Vendor management.
- Keep abreast of the latest developments in computer technologies to see if any of them can be employed to improve the organisations productivity
- Facilitate all the audit and compliance activities such as IT health check IT self-assessment Internal IT audit External IT audit and regulatory IT compliance and audit
- Active member of Infrastructure Incident management team
- Work closely with peers to carry out work effectively
- Actively involved in Datacentre relocation projects
- Cross-function support assisting Server & Storage team and IT Service management team
REQUIREMENTS:
- Degree in Computer Science Computer or Electronics Engineering or Information Technology
- At least 10 years of relevant IT experience in IT operation support and service management
- Good knowledge of ITIL processes IT Infrastructure support datacentre operations servers network and IT security
- Excellent communication (both oral and written).
- Good project vendor and contract management skills
- Pro-active dynamic dedicated and responsible self-starter with strong customer orientation and multi-tasking capabilities
- Knowledge in various IT platforms Systems (Windows/Linux/Solaris/VMWare) networks SAN Backup technology monitoring and ITSM tools
- Certifications:
- ITIL V3 Foundation Certified MUST
- Certified Project Manager (e.g. PMP Prince2 CITPM)
- Certified Data Centre Professional CDCP
- ServiceNow Certified System Administrator - CSA
Required Experience:
Manager
DescriptionRESPONSIBILITIES:Design review and implementation of Datacentre operations processes based on ITIL Industry best practices and Incomes business needs and the governance of its compliances.Data Centre facility management which includes M&E as well as capacity physical access and space expa...
DescriptionRESPONSIBILITIES:
- Design review and implementation of Datacentre operations processes based on ITIL Industry best practices and Incomes business needs and the governance of its compliances.
- Data Centre facility management which includes M&E as well as capacity physical access and space expansion
- Data Centre facility management and operations which comprise of IT Service Management.
- Processes and Procedures to facilitate data centre operations to function smoothly and efficiently
- Project IT procurement and Vendor management.
- Keep abreast of the latest developments in computer technologies to see if any of them can be employed to improve the organisations productivity
- Facilitate all the audit and compliance activities such as IT health check IT self-assessment Internal IT audit External IT audit and regulatory IT compliance and audit
- Active member of Infrastructure Incident management team
- Work closely with peers to carry out work effectively
- Actively involved in Datacentre relocation projects
- Cross-function support assisting Server & Storage team and IT Service management team
REQUIREMENTS:
- Degree in Computer Science Computer or Electronics Engineering or Information Technology
- At least 10 years of relevant IT experience in IT operation support and service management
- Good knowledge of ITIL processes IT Infrastructure support datacentre operations servers network and IT security
- Excellent communication (both oral and written).
- Good project vendor and contract management skills
- Pro-active dynamic dedicated and responsible self-starter with strong customer orientation and multi-tasking capabilities
- Knowledge in various IT platforms Systems (Windows/Linux/Solaris/VMWare) networks SAN Backup technology monitoring and ITSM tools
- Certifications:
- ITIL V3 Foundation Certified MUST
- Certified Project Manager (e.g. PMP Prince2 CITPM)
- Certified Data Centre Professional CDCP
- ServiceNow Certified System Administrator - CSA
Required Experience:
Manager
View more
View less