Payment Specialist (Atlantic City)
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Job Location:
Atlantic City, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
19 days ago
Vacancies:
1 Vacancy
Job Summary
WE ARE CAESARS
At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them
- Our Mission: Create the Extraordinary
- Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
- Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.
JOB SUMMARY
The Payments Specialist handles all customer contacts (phone email & live chat) following the Customer Service guidelines & procedures in a timely manner. Assists Player Support Representatives with account reviews for payment processing. Shows a commitment to ensuring responsible gaming. Processes a high volume of payments for players ensuring all approval processes are met prior to approvals being granted. Requires NJ Casino License (CER).
HOW YOU WILL CREATE THE EXTRAORDINARY
- Handling all customer contacts (phone email & live chat) following the Customer Service guidelines & procedures in a timely manner
- Assisting Player Support Representatives with account reviews for payment processing
- Show a commitment to ensuring responsible gaming.
- Processing a high volume of payments for players ensuring all approval processes are met prior to approvals being granted.
WHAT YOU WILL NEED
- Ability to obtain and maintain a valid required New Jersey Casino License (CER).
ADDITIONAL REQUIREMENTS
- Strong written and verbal communication skills
- Ability to work independently
- Must be able to adhere to compliance standards
- High attention to detail and accuracy when processing financial transactions
WORK ENVIRONMENT
- Regular interaction via phone email and live chat with customers and internal teams
- Extended periods of sitting while performing computer-based work
TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a persons race color creed religion national origin sex marital status disability status with regard to public assistance age sexual or affectional orientation gender identity familial status ancestry local human rights commission activity citizenship genetic information protected veteran or military status or any other protected class.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and ... View more
