Senior Localization Project Manager, Enterprise Accounts (On-site)

About Translated

Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language.

Our success stems from a unique blend of the worlds #1 adaptive neural machine translation technology (IDC MarketScape 2022) the largest network of vetted native-speaking professional translators and top-ranked AI-enabled text audio and video translation tools (Gartner 2022).

By leveraging a seamless symbiosis of artificial intelligence and human creativity we design custom localization projects that were previously unthinkable helping more than 360000 clients grow their businesses worldwide.

We are looking for a Senior Localization Project Manager.

We are seeking a Senior Project Manager for our Enterprise clients who will manage translation projects work with translators and directly with our top clients in the digital space.

We are offering an in-house position at our Headquarters in Rome

As a Senior Project Manager you will oversee service delivery for one or more clients ensuring satisfaction across the full spectrum of services. You will manage projects coordinate production and anticipate client needs while serving as the main project management contact in your time zone. Additionally you will coordinate the team of Project Managers working on the accounts assigned to you providing guidance to maintain efficiency scalability and profitability.

Responsibilities

• Manage and oversee the entire service offering for assigned clients ensuring high-quality deliverables and on-time delivery (OTD).
• Coordinate the team of Project Managers for assigned clients ensuring they implement agreed-upon processes to guarantee efficiency scalability and profitability for the company.
• Directly manage complex and/or strategic projects during onboarding launches and throughout the collaboration with clients.
• Serve as the primary PjM point of contact with clients in your time zone attending meetings and presenting production data and improvement plans during business reviews.
• Anticipate client needs and proactively address any issues or concerns to maintain a high level of client satisfaction.
• (Optionally) Manage a team of Project Managers ensuring alignment with team goals and professional growth.

This position will include the possibility to work on holidays and/or weekends if necessary.

Requirements

• 5 years of previous experience in Localization and Project Management
• Demonstrated history of being a self-driven motivated and outcome-oriented professional who actively seeks ownership and accountability. Comfortable navigating in an environment with ambiguity and fluidity.
• Exhibits excellent communication skills both written and verbal delivering information in a concise fact-based and informative manner. Capable of simplifying complex information.
• Boasts outstanding organizational skills excelling in prioritization and managing competing demands. Enthusiastic about achieving excellence and maintaining a sharp focus on detail.
• Proven localization and internationalization knowledge including proficiency in localization processes and technology
• Thrives in a highly collaborative work environment contributing to a culture of teamwork and shared success.
• Preferred experience in people management.

Headquarter

Translated is hosted at Pi Campus a working environment immersed in nature where 5 luxury villas have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.

Benefits and Perks

At Translated we see our people as athletes and Pi Campus as the place where they can reach their full potential. This vibrant environment fosters talent aggregation and continuous growth of mind body and spirit.

We nurture and support the teams personal and professional development every day through growth-oriented initiatives like personalized learning paths and networking events with industry leaders health-oriented initiatives like massages sauna and workouts in our gym and swimming pool as well as relaxation rooms open meeting rooms a cafeteria and fully equipped kitchens in every case of need every team member has access to psychological legal and financial support.

Learn more about our company: statement

At Translated we proudly embrace and celebrate each individuals unique qualities to our team regardless of race sexual orientation gender identity or any other differences. We recognize that these diverse perspectives empower us to overcome challenges foster innovation and drive excellence. As an inclusive and equal-opportunity employer we are committed to cultivating an environment where everyone feels welcome valued and supported to achieve their full potential.