DevOps Engineer

DevOps Engineer

Key Highlights:

• Job Title: DevOps Engineer
• Location: Gateshead hybrid working/ Remote
• Reporting to: Infrastructure Manager

About Us

Founded in 2010 in Durham UK SaleCycle helps businesses grow in the digital age through innovative solutions that drive engagement boost conversions and deliver long-term value. Were on a mission to spark positive change in the digital space powering success for our clients and partners around the world.

Headquartered in the North East of England weve grown into an international team with a strong presence in France and an exciting journey of expansion and innovation behind us.

At SaleCycle were built for the bold for curious minds and go-getters ready to tackle big challenges and create global impact. We dont shy away from the unknown; we embrace it turning obstacles into opportunities.

None of this would be possible without our people. Theyre the heart of everything we do.

Our Values

At SaleCycle we care about people its our top priority. We prioritise well-being growth and innovation continuously pushing boundaries as a team and a company.

• Continuous Innovation: Collaborate innovate and celebrate!
• Premium Execution: Excellence Delivered Every Time!
• High Curiosity: Embrace your inner child - ask why and listen!
• Proactive Collaboration: United we work together and lead the way!
• Ultimate Passion: Infuse passion into every action!

Job Summary

Youll be joining our Platform Team part of the wider Technology organisation responsible for the infrastructure tooling and environments that power our real-time data platform supporting customers around the clock.

Our mission is to enable engineering teams to deliver software quickly securely and reliably through automation observability and continuous improvement. We work closely with our Engineering and Data teams to design build and evolve a scalable platform in AWS ensuring performance resilience and security at every layer.

As a DevOps Engineer youll be part of a team that has already embedded a DevOps culture and is now focused on refining and extending our platform capabilities. Youll contribute to improving our CI/CD pipelines Infrastructure as Code and monitoring frameworks helping us to deliver an exceptional developer experience and a robust modern cloud platform.

Were looking for a skilled DevOps Engineer who can help us maintain and evolve a modern AWS-based platform that underpins our real-time data services. To be successful in this role youll need a blend of technical depth practical experience and a collaborative mindset that drives value across the wider business.

Key Responsibilities

• AWS Expertise: Our platform is built entirely in AWS so youll need hands-on experience beyond the basics. You should be comfortable designing deploying and supporting production workloads using core AWS services with at least 3 years experience managing AWS-based production environments.

• Serverless-First Mindset: We take a serverless-first approach making use of managed services such as Lambda ECS Fargate and API Gateway where they bring reliability and speed to delivery.

• CI/CD Pipelines: We use CircleCI to deliver our applications. Experience with any major CI/CD tool (e.g. Jenkins GitHub Actions TeamCity) is valuable what matters is a solid understanding of automated build and release processes.

• Infrastructure as Code (IaC): All of our infrastructure is defined through CloudFormation. You should be confident in writing and maintaining efficient reusable templates in YAML.

• Scripting and Automation: A good grasp of Bash or Python is essential. Youll use scripting daily to automate processes and improve system efficiency.

• Containerisation & Orchestration: We use Docker and Amazon ECS in production. Experience with any container orchestration platform (including EKS/Kubernetes) is highly transferable.

• Version Control & Collaboration: Strong working knowledge of Git and GitHub. Youll participate in peer reviews and contribute to a culture of shared ownership and continuous improvement.

• Communication & Teamwork: Were a collaborative team that values open discussion and shared learning. You should be able to explain complex topics clearly to both technical and non-technical audiences and appreciate the importance of balancing speed with reliability.

• Problem Solving & Continuous Improvement: Youll need strong analytical skills a focus on root cause analysis and a mindset that prioritises learning and improvement over quick fixes.

• On-Call Participation: This role includes participation in our on-call rota to support 24/7 services. On-call work is recognised and compensated and we continually invest in platform reliability to reduce incidents.

Driving Value

Everything the Platform Team does is about enabling the wider business to deliver faster safer and more reliably. By improving automation resilience and developer experience youll directly contribute to the stability of our services and the pace at which new value reaches our customers.

Whats Desired

Were looking for someone who brings hands-on experience operating AWS services at scale and whos passionate about building reliable secure and performant systems. Youll have a curiosity for learning an eye for improvement and an enthusiasm for sharing knowledge within the team.

Technical Experience

• Advanced AWS Knowledge: Experience with core and advanced services such as ECS Lambda Kinesis Streams/Firehose API Gateway DynamoDB SQS Cognito and VPC networking concepts.

• Security and Compliance Awareness: Experience working within ISO27001 or similarly structured security frameworks with an appreciation of how compliance supports business trust and service reliability.

• Database Knowledge: Familiarity with DynamoDB and other database technologies is advantageous.

• Event-Driven and Real-Time Systems: Understanding of event-driven architectures or real-time data platforms and their operational challenges.

• Networking Proficiency: Solid grasp of networking beyond the basics including routing VPNs and load-balancing concepts.

• Coding and Automation: Experience with programming in Go Java or TypeScript and a mindset for automating repeatable processes using tools such as Packer and Ansible to build and maintain AMIs.

Mindset and Approach

Youre someone who:

• Enjoys solving complex problems and seeing your work directly impact the platforms stability and scalability.

• Values collaboration and shared success understanding that platform engineering is as much about enabling others as it is about technical delivery.

• Embraces continuous learning exploring new AWS services and open-source technologies to evolve our platform for the future.

What We Look For in Every Hire

At SaleCycle we hire for values as much as for skills. Heres what defines our team:

• Purpose-Driven You care about impact and helping brands succeed
• Collaborative - You value feedback communication and shared success
• Accountable You take ownership and deliver high-quality outcomes
• Curious You ask questions seek feedback and never stop learning
• Innovative You look for better ways to solve problems
• Passionate You bring energy commitment and pride to your work

Perks & Benefits

We value our employees at SaleCycle so we offer great benefits perks and incentives in addition to a competitive salary.

Flexible hybrid working

25 days annual leave public holidays your birthday off increase holidays for length of service

Free parking at the office

Annual company meet-up

Monthly social fund

26 per month allowance for those working from home

Long Service Awards

Annual training budget

Office snacks

For all our perks please visit our website Hiring Process

For more information on our recruitment process please see our recruitment page Support & Equal Opportunities

If you have a medical condition or require adjustments to our process let us know so we can support you and ensure you have the best possible interview experience.

We are an equal opportunities employer and value diversity. We do not discriminate based on race religion gender nationality sexual orientation marital status disability or age.

Interested Apply now!

Wed love to hear from you! If youre excited about this opportunity and want to be part of a fast-moving innovative team apply today.

As part of our recruitment process successful candidates are subject to a DBS check. This cost is covered by SaleCycle.