Role Details
Contract Duration:Full Time
Training Schedule:Graveyard Shift Monday - Friday
Work Schedule:Graveyard Shift Monday - Friday
Work Type and Location:Onsite Taguig City
Expected Start Date:November 27 2025
About Us
Crescendorepresents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations delivering results that scale and support that never sleeps.
More than that Crescendo is about people. We dont just connect talent with opportunitywe create a place where careers grow ideas thrive and people are empowered to make an impact.
Join us at Crescendo and lets build the future of customer experience together.
The Role
We are seeking a
Staff Accounting Analyst to join our growing team. This role reports to the Revenue Manager and plays a crucial part in monitoring the daily financial operations of our innovative payments platform. Youll be responsible for ensuring the accuracy and efficiency of settlements and disbursements performing essential reconciliations and resolving any discrepancies in a timely manner.
The ideal candidate has a strong foundational knowledge of Generally Accepted Accounting Principles (GAAP) a keen eye for detail and a passion for problem-solving. Youll work closely with both internal and external teams so strong communication and interpersonal skills are a must. This position is perfect for someone who loves to learn new skills and is proactive in identifying and addressing challenges.
What Youll Do:- Monitor daily money movement activities systems and triaging alerts to provide insights and recommendations to improve accuracy and efficiency of settlements and disbursements.
- Executing various daily weekly and monthly reconciliation and resolve discrepancies in a timely manner.
- Monitor and apply customer collections and apply net settlements of customers AR when necessary.
- Monitor and triage tickets submitted to the Revenue Operations team
- Assist with month-end and year-end closing activities including invoicing customers preparing backup journal entries account reconciliations and flux analysis.
- Investigate and address identified issues within the reconciliation system through problem-solving seeking support from mentors and department experts as needed.
- Demonstrate curiosity regarding product innovation opportunities.
- Develop familiarity with and competency in using internal tools and processes.
- Understand financial concepts and apply them to reconciliation errors.
- Communicate effectively with internal and external parties to submit inquiries and provide timely updates on relevant issues.
- Develop comprehensive documentation for new accounting and financial processes ensuring clarity and consistency.
- Regularly review and update existing documentation to reflect current practices system updates and organizational changes.
What We Expect From You:
- 1-3 years experience in related field
- With a Bachelors degree in Business Finance Accounting or Related field
- Loves learning new skills tools accounting operations and controls for money movement transactions.
- Basic foundational knowledge of Generally Accepted Accounting Principal (GAAP)
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
- Proactively identify and address questions or challenges effectively communicating with team members and stakeholders to follow up on open items and ensure timely resolution.
What Youll Get In Return:
- Competitive base salary
- Generous paid vacation
- Attractive benefits package including medical dental and vision options that are applicable per country of residence for all our full-time employees
- Access to free posture-based fitness workouts from home
- Paid Sabbatical Leave
- Training opportunities provided by Crescendo and outside entities
- 1-on-1 coaching with feedback sessions mentorship and opportunities for cross-functional development
Company Culture Is At Our Core
Core values give our work intention and our culture its edge. Theyre the standards we hold for ourselves our partners and each other.
- Care for others: Empathy is a key driver. When people thrive so does the mission.
- Embrace growth: Curiosity fuels progress. Take bold risks sharpen your edge go forward.
- Manifest trust: Trust is our currency. Earn it daily protect it fiercely and let it fuel whats next.
- Take ownership: Bold choices with integrity at the corethats how impact lasts.
- Be humble: Humility opens the door to better ideas. Hear others lift others keep learning.
Crescendo is proud to be an equal-opportunity workplace. We value diversity inclusion equity and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodationsfor qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process please contact .
PRIVACY NOTICE
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