International Loyalty and Benefits Transformation Analyst
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Job Summary
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.
Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.
How will you make an impact in this role
The successful candidate will engage at all levels and across numerous business units and functions to deliver key partnership with broader teams this role will:
Support the definition of Membership requirements for international multi-market platform migrations
Partner with teams to define and complete discovery of multi-year platform migration and capability roadmaps
Drive execution and implementation of migration strategy ensuring technology teams meet market needs desired customer experience and adhere to local regulatory compliance and risk requirements
Partner with internal cross-functional collaborators to ensure key milestones are met
Identify issues and risks and raise to governance forums for the removal of obstacles
MinimumQualifications:
Experience of working with and transforming technical platforms across multiple international markets supporting the amalgamation of diverse market needs into a comprehensive global technical product strategy
Experience of working with technical teams and local markets to identify & derive core needs and translating them into an aligned set of product requirements
Strong project management skills and experience delivering complex projects involving multiple stakeholders and cross business unit efforts
Strong verbal and written communication to clearly translate business needs into technical requirements
Comfortable working with a variety of internal partners to achieve goals and resolve issues
Attention to detail and proven ability to drive results and ensure flawless execution
Positive team player with superior listening skills and the ability to adapt to shifting or changing priorities
Roll-up your sleeves attitude proactive growth mindset and passion to learn and win
Understanding of international landscape including market & cultural nuances
Non-considerations for sponsorship:
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Required Experience:
Intern
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Communication skills
- Microsoft Outlook
- Microsoft Word
- Business Management
- Benefits Administration
- Microsoft Excel
- Insurance Sales
- Customer relationship management
- Human Resources
About Company
American Express offers world-class Charge and Credit Cards, Gift Cards, Rewards, Travel, Personal Savings, Business Services, Insurance and more.
