TITLE: ServiceNow Program Manager
LOCATION: Washington DC/ Onsite
MINIMUM EDUCATION: Bachelors degree in IT related field or equivalent experience.
REQUIRED EXPERIENCE: 16 years
INTERVIEWS: Webcam Only
Job Description:
The Client is looking for a ServiceNow Program Manager who will use their knowledge and experience preferably in customer service and service delivery platforms to advise OCTO leadership on change implementation and project delivery.
Complete Description:
As the ServiceNow program manager your platform-related duties encompass budget management project prioritization resource allocation ticket backlog management customer expectation management vendor relationship management and expanding platform usage. Additionally you will develop roadmaps provide leadership transparency collaborate with other teams and align platform direction with business needs.
Skills:
Demonstrated experience in IT project/program management including planning budget tracking status reporting and risk management. 8 Years Required
Demonstrated experience with the ServiceNow platform including implementation and ongoing enhancements among multiple stakeholder organizations. 5 Years Required
Demonstrated experience with ServiceNows capabilities in the IT Service Management function. 5 Years Required
Experience managing User Stories and Product Backlog in ServiceNow. 5 Years Required
Demonstrated experience with Agile Software development methodology including qualitative and quantitative measurement of quality. 5 Years Required
Experience with briefing C-suite staff on the status of enterprise projects. 4 Years Required
BA experience. 11 Years Required
Software Development Lifecycle experience. 11 Years Required
Requirements gathering and documentation. 11 Years Required
MS Office/PowerPoint experience. 11 Years Required
Bachelors degree in IT or related field or equivalent experience Required
About Us
AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment ERP Solutions data warehousing Web Applications Telecommunications and medical to our clients all over the world.