Senior Software Engineer, AI

The Data Development Insights & Strategy team is a highly focused effort to use the combination of our product fleet data our business and sales data to provide strategic insight and act on the moments that matter in near real time to both drive meaningful customer interactions product evolution modernize/drive our business systems and identifying opportunities to maximize our understanding and execution of product & business models which in turn maximize our ability to successfully capture our market opportunity.

We are seeking a technically minded detail oriented and creative Senior Data Scientist focused on natural language processing machine learning & data analytics to join our team. The ideal candidate will be passionate about creating and developing applications particularly within the language sector and have excellent analytical and machine learning knowledge. The focus of the role will be to transform natural language data and requests into creative and interactive features part of our finance & operations business. If you want to build Next generation AI/ML applications if you have rock-solid development skills if you thrive in a start-up like environment if you think outside of the box and love working in a team with similar minded engineers if you are creative and want to help solve real world customer problems and love presenting innovative solutions if you believe in community and OpenSource development culture then we are the TEAM for you.

In this role you will be the voice of Red Hats technical authority creating and delivering features/ capabilities that helps Red Hats data community and in turn our customers achieve their business and technical goals with Red Hat products effectively. You will work collaboratively with members of DDIS finance operations sales marketing and product to construct fit for purpose analytical solutions that will be leveraged by business teams to drive proactive customer engagement.

The successful candidate will have a track record of strong technical skills drive to be innovative & creative excellent communication and collaboration skills a keen attention to detail and a passion for quality and open source software. If you enjoy broadening your technical skills and working in an environment that thrives on creativity experimentation and community innovation then this is the job for you!

What you will do:

• Collaborate with a small agile team to research and implement effective NLP algorithms and tools.

• Contribute to the design development and delivery of NLP applications from concept to production.

• Analyze data science prototypes and ensure they meet business requirements.

• Ensure the successful training and evaluation of NLP models refining them based on statistical analysis.

• Collaborate with cross-functional teams including finance operations sales and marketing to understand and meet business needs.

What you will bring:

• 5 years of professional experience in NLP using Python with knowledge of Spacy and Hugging Face.

• Strong understanding of NLP techniques and experience in Generative AI application development.

• Familiarity with machine learning frameworks including TensorFlow Keras and PyTorch.

• Experience in developing scalable backend microservices in AWS.

• Ability to translate complex data findings into actionable business insights.

• Comfortable working with a small team in a fast-paced highly collaborative environment

• Experience with GenAI application development - LLMs Embedding models Vector Databases

• Keep up to date in the rapidly changing field of AI/ML by constantly researching and learning new techniques and information related to NLP.

• Bachelors degree or above in Computer Science Math Computational Linguistics or other related fields. Demonstrated experience as an NLP or experience in a similar role/industry

• Experience developing highly scalable backend microservices in AWS

• Communicate and influence for impact by bringing data to life via clear narratives and/or storytelling

• Communication skills and experience in interacting with cross functional business and engineering teams

• Capability in undertaking business needs analysis in direct consultation.

• Be a self-starter displaying initiative in seeing needs building functionality and leading insights for organizational change.

• Capability to develop a detailed understanding of our business requirements.

• Excellent communication presentation and writing skills

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location experience applicable skills and training external market value and internal pay equity. Annual salary is one component of Red Hats compensation package. This position may also be eligible for bonus commission and/or equity. For positions with Remote-US locations the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.

Benefits
Comprehensive medical dental and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability paid family medical leave and paid military leave
Additional benefits including employee stock purchase plan family planning reimbursement tuition reimbursement transportation expense account employee assistance program and more!

Note: These benefits are only applicable to full time permanent associates at Red Hat located in the United States.

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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