In Store Personal Shopper Regent Street

OVERVIEW:

As a brand our mission is to unite the conditioning community and for the first time ever we are doing this in a permanent retail space. As the most important role in the store team youll play a pivotal part in bringing Gymshark to life in real life. Our store will behave in a way thats totally unique to Gymshark. Our community and customers are our family so we treat them as such. We dont care if they buy browse or just hang out. What matters is providing a safe space where everyone belongs and feels welcome.

WORKING HOURS: Full Time

What Youll Need:

• Previous experience in a retail/sales environment
• Driver of exceptional customer service using positive language clear communication effective listening
• Additional languages spoken would be a bonus
• Confident in approaching and building relationships with the community. Going above and beyond in catering to individual needs (personal cultural) by remaining adaptive and attentive
• Passionate about styling whilst aware of current trends within both the brand and industry
• Attention to detail - making suggestions that are in line with a customers vision according to their needs
• Driven to learn all things product - delivering information and answering questions about our product
• Ability to work collaboratively in both a smaller and wider team
• Capable and confident in working in a fast-paced environment whilst balancing multiple requests
• Driven to achieve and exceed team KPIs

What Youll Be Doing:

• Meeting customers whove booked an appointment
• Getting to know customers likes dislikes and budget
• Select products or services that fulfil customers needs
• Build maintain and develop a rapport with our community
• Finding potential walk-in customers on the shop floor during appointment-free periods
• Fulfilling admin duties such as tracking and sending over KPIs and appointment notes
• Ensuring the 121 Shopping space is fully stocked and tidy
• Maintaining deep brand and product awareness supporting the wider team with product education as experts

*Bonus languages: Arabic Spanish Mandarin Cantonese

THE PERKS

AtGymsharkwe believe in the importance of investing in our employees through their physical mental and financial health along with being able toprovidesome fun and inclusiveperksalong the way.

• Funded Healthcare benefit
• 25 days holiday & Bank Holidays
• Contributory Employer pension scheme
• Flexible benefits programme including dental insurance cycle to work tech scheme
• Gymshark Employee Discount & long service awards
• Access to High Street cashback and discounts
• Financial Physical and Mental Wellbeing Support
• Enhanced Family Leave package
• Funded multi-site fitness membership
• Life Assurance

Note: The benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email.

OUR VALUES ARE INVALUABLE

Sharing the same values and beliefs make us who we are visionaries. You will be the type of person that always looks to be accessible inclusive and humble (Be Human). You are conscious of the world we live in caring for those around us and are proactive to create positive change (Give a Shit). You are honest trustworthy and genuine (Do the Right Thing). You are ambitious agile and have a disruptive approach (Find the Gymshark Way). You understand that to go further we go together (Put Family First)