Senior Digital Workplace Engineer – Messaging, Collaboration, and Productivity

Who We Are

At Corebridge Financial we believe action is everything. Thats why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives for today and tomorrow.

We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise scale what works and act decisively for our customers and partners.
• We deliver on commitments: We are accountable empower each other and go above and beyond for our stakeholders.
• We learn improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives enabling our colleagues to make an impact and bring their whole selves to work.

Who Youll Work With

The Information Technology organization is the technological foundation of our business and works in collaboration with our partners from across the company. The team drives technology and digital transformation partners with business leaders to design and execute new strategies through IT and operations services and ensures the necessary IT risk management and security measures are in place and aligned with enterprise architecture standards and principles.

About The Role

The Senior Digital Workplace Engineer Messaging Collaboration and Productivity is a key technical leader responsible for architecting engineering and sustaining enterprise-wide messaging collaboration and productivity platforms. This individual serves as the senior internal subject matter expert (SME) across messaging and collaboration platforms partnering with IT Security/Identity and business partners to deliver scalable secure and supportable solutions aligned with the organizations digital workplace strategy.

From an operations perspective this role drives performance reliability and compliance across environments implements automation to streamline efficiency and provides support/escalation for service continuity. From a strategy perspective this leader drives cross-functional collaboration for cohesive capability delivery leads platform modernization efforts and shapes the roadmap for continuous improvement.

Responsibilities

• Lead the architecture and engineering of enterprise messaging collaboration and productivity services.
• Design and implement integrations with enterprise platforms such as ServiceNow Workday and Palo Alto Cortex.
• Oversee deployment and optimization of advanced digital workplace technologies.
• Resolve escalated L3-level issues and provide technical mentorship to L1L2 support teams (CSD Concierge Services Field Services Executive Support Messaging and Collaboration Operations).
• Facilitate enterprise-wide change management initiatives including major migrations and rollout of new capabilities.
• Analyze service performance reports usage metrics and error trends to guide operational decisions.
• Ensure compliance with internal security policies and external regulatory requirements in partnership with IAM and ISO.
• Maintain architectural documentation operational procedures and knowledge base content.
• Serve as the senior SME for Messaging Collaboration and Productivity supporting the target support model and architecture.
• Drive enterprise-scale projects and initiatives led or supported by the Digital Workplace Services organization.
• Lead the architecture and engineering of the Microsoft 365 tenant Exchange infrastructure and related services.
• Deploy and optimize Microsoft 365 technologies including Teams Premium Advanced Townhall Teams SMS texting Copilot and Vivia platform.

Skills and Qualifications

• 7 years of experience in enterprise messaging collaboration and productivity architecture user experience and systems.
• Deep expertise with Microsoft 365 platform administration and engineering including Exchange Online Teams (chat meetings and voice) SharePoint Online and OneDrive
• Proven experience implementing unified communications and productivity solutions across diverse platforms.
• Demonstrated leadership in cross-functional project management and enterprise-scale deployments.
• Strong understanding of messaging infrastructure including servers networking storage backup and disaster recovery.
• Advanced knowledge of DNS SMTP email routing email tracking and mail relay configurations.
• Experience with Active Directory in complex environments involving cross-forest/domain trust relationships.
• Familiarity with networking technologies including firewalls proxies routers/switches VPN network protocols and telephony integration.
• Ability to produce technical specifications installation guides test plans and white papers.
• Experience aligning technical solutions with IAM and ISO security frameworks and compliance mandates.
• Hands-on experience with Entra ID and Intune solutions.
• Proven experience implementing unified communications via Microsoft Teams (Enterprise Voice Shared Devices Rooms Pro Premium Advanced Townhall).
• Curiosity and ownership mindset to deliver end-to-end capabilities and partnerships that enable the art of the possible across the organization

Compensation

The actual compensation offered will ultimately be dependent on multiple factors which may include the candidates geographic location skills experience and other qualifications.

In addition the position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan.

Corebridge also offers a range of competitive benefits as part of the total compensation package as detailed below.

Work Location

This position is based in Corebridge Financials Houston TX office and is subject to our hybrid working policy which gives colleagues the benefits of working both in an office and remotely.

Estimated Travel

May include up to 25%.

Why Corebridge

At Corebridge Financial we prioritize the health well-being and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally ensuring that they have the resources and flexibility needed to thrive.

Benefit Offerings Include:

• Health and Wellness: We offer a range of medical dental and vision insurance plans as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options which vary by location. In the U.S. our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1 up to $5000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer

Corebridge Financial is committed to being an equal opportunity employer and we comply with all applicable federal state and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race color religion sex gender gender identity or expression sexual orientation national origin disability neurodivergence age veteran status or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation growth and profitability. Through a wide variety of programs and initiatives we invest in each employee seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process please send an email to . Reasonable accommodations will be determined on a case-by-case basis in accordance with applicable federal state and local law.

We will consider for employment qualified applicants with criminal histories consistent with applicable law.

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