Business Insurance Client Manager
Share
Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Company:
Description:
Our not-so-secret sauce.
Award-winning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Client Manager at Marsh McLennan Agency (MMA).
MMA provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
Applicants must be within driving distance to our Nashville TN office to be considered for this role and have the ability to commute to the office a three days per week.
A day in the life.
As an Business Insurance Client Manager you will:
Intermediate to advanced usage of Agency Management System
May depend on Client Team / Producer for rate/coverage negotiations. Organizes responses and presents them to Client Team / Producer for review.
Proactively involved with Client Team on strategy and client deliverables & meeting client expectations (including proposals stewardship meetings special projects etc.).
Maintains Client relationships independently or in concurrence with Client Team.
Prepares or reviews materials for discussion with Client Team / Producer
Steps in to support account team members on any/all functions as needed
Assists other Client Managers during high volume times as needed
Executes on the deliverables as communicated by the Client Team
Prepares Client presentations to include developing meeting agendas preparing presentation documents (printing / binding)
Attend and actively participate in client meetings when requested by the Producer/Client Executive.
Mentorship of Account Associates and Senior Account Associates as needed
Intermediate understanding of available tools (Reference Connect Playbook MMA U)
Provides New Business and Renewal Support based on the following tasks:
Compiles Broker of Record Letters o Participates in internal Renewal Strategy Meetings
Transmits Renewal Request to Client via email or Indio
Gathers Renewal Information from Client
Performs Exposure Analysis o Sends Submissions to Market or Rates Online
Performs Non-Admitted Carrier Due Diligence in accordance with state rules
Performs Premium Rate and Coverage Comparisons o Generates / Updates Fee Agreement
Finalizes Proposal upon receipt from Vendor and presents to client
Send Bind Order to Carrier
Receives Binder from Carrier and transmits MMA Binder to Client
Performs Renewal Premium Allocation
Provides General Service Support based on the following tasks:
Orders Endorsements / Coverage Changes to Carrier
Performs Audit Reviews and addresses discrepancies
Provides basic Contract Review
Obtain required signatures for supplemental applications fee agreements Acords or any applicable documentation
Our future colleague.
Wed love to meet you if your professional track record includes these skills:
3-5 years prior experience
Associates / Bachelors Degree or Equivalent Work Experience Required
Advanced Degree (RMIN Finance Accounting) experience a plus
Advanced Designation (AAI CISR CIC CRM ARM CPCU) in progress
Task leadership Ability to prioritize and organize daily tasks as well as general account management.
Developing proficiency in managing a book of business through annual life cycle to include new business customer service renewal strategy delegating to Team Members
Handles smaller less complex accounts
Manages a book of business under guidance of Client Team and Sales Collaboration
Advanced application of prioritization & organizational skills.
Intermediate application of prioritization & organizational skills
Proficient Project Management Broadening carrier relationships with marketing and underwriting
Continued development of products/line knowledge and marketing techniques.
Up to date with current trends regulations etc.
Intermediate application of tools & resources
Intermediate application in Microsoft Office Products (Outlook Word and PowerPoint) and advanced proficiency in Excel
Exemplifies MMA Core Values: Collaboration Passion Innovation Accountability
Property Casualty License Required
Annual CE Requirement
We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close wed be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague well-being through robust benefit programs and resources encourages professional and personal development and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Medical dental and vision insurance
401K and company match program
Company-paid life and disability
Generous paid time off programs
Employee assistance program (EAP)
Volunteer paid time off (VTO)
Career mobility
Employee networking groups
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA check us out online: or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick:
We embrace a culture that celebrates and promotes the many backgrounds heritages and perspectives of our colleagues and clients. We are always seeking those with ethics talent and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
#MMASE
Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Veritas provides commodity trading and risk advisory to optimize trading strategies and operations by harnessing CTRM systems, advanced analytics, and AI.
