Associate Engineer
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Job Location:
Anaheim, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title:Associate Engineer
Location:Anaheim CA (On-site/Field)
Compensation:$31/hour
Schedule:Full-time typically 8:00 AM5:00 PM (may fluctuate); occasional weekend or after-hours coverage as needed
An organization in the Anaheim area is seeking an Associate Engineer to join their team. This role provides both on-site and remote technical support across multiple client environments ensuring the smooth operation of network systems workstations and IT infrastructure. The ideal candidate has a strong technical foundation communicates effectively with remote clients and thrives in a hands-on problem-solving Responsibilities
- Provide remote and on-site technical support to client users.
- Troubleshoot and resolve issues with workstations (PCs laptops monitors).
- Configure and maintain firewalls Wi-Fi access points and network switches.
- Support server and cable management activities.
- Communicate and escalate complex issues to the internal IT team when necessary.
- Manage ticketing requests and ensure timely resolution.
- Maintain appropriate documentation for issues resolutions and configurations.
- Ensure system security and proper authentication protocols are followed.
- Represent the team professionally during client visits.
Experience:
- 1 year of IT support experience (preferably in an MSP environment).
- CompTIA Network and A certifications required (or equivalent experience).
- CCNA (Cisco Certified Network Associate) or equivalent certification preferred.
- Networking fundamentals (switches firewalls VPNs).
- Knowledge of authentication protocols and remote connectivity tools.
- Familiarity with ticketing systems and enterprise support platforms.
- Excellent verbal and written communication skills.
- Strong customer service mindset with a can-do attitude.
- Ability to manage time and prioritize multiple requests effectively.
- Work Model:Primarily on-site in the Anaheim area with occasional remote work and travel to client sites (reimbursed mileage).
- Dress Code:Business casualslacks and button-up shirts (no graphic tees). Jeans and polos permitted for on-site client work.
- Language:Fluency in Spanish is a plus.
- Hours:Standard business hours with potential for after-hours or emergency coverage (24/7 rotation approximately twice per quarter).
Required Experience:
IC
Key Skills
- Laboratory Experience
- Electrical Engineering
- GIS
- Raspberry Pi
- System Design
- C/C++
- CAD
- Matlab
- Mechanical Engineering
- Autocad
- Microsoft Project
- Catia
About Company
Cordia Resources is a professional recruiting and staffing firm specializing in the areas of Accounting, Finance, HR, and IT in the Washington DC Metro region.
