Senior Product Manager, Partnerships
Share
Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Kuala Lumpur Malaysia
Team: Product
Role: Senior Product Manager Partnerships
Mode: Full-time role
Our workforce is a testament to our global reach with remote workforce and employees from all around the world contributing to our diverse and inclusive culture. At we are not just a platformwe are a movement pushing the boundaries of customer communication for tech-savvy organizations worldwide. Join us and be part of a team that is shaping the future of business messaging!
Our Culture
At we move fast work smart and always keep our customers at the heart of what we do. Heres what we stand for:
- Solve Customer Problems: Every effort must solve real customer pain points. No guessworkjust real feedback and clear value!
- The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerfulit gets us moving fast.
- 100% Alignment 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can waitclear goals come first.
- Be Direct: We give honest feedback and tackle problems head-on. Clarity moves us forward!
- Own It and Support Each Other: We step up help out and drive outcomestogether.
- Build Human Connections: Work is better when we trust care and celebrate wins together. Were a team!
Role Description
Youll act as the bridge between and our product partners aligning strategy execution and communication across teams. This role is ideal for a strong communicator who combines relationship management analytical thinking and product acumen to drive impact through partner collaboration.
Responsibilities
- Serve as the primary liaison between and product partners ensuring strong communication alignment and relationship growth.
- Analyze and share partner updates programs and opportunities advising on their strategic and technical relevance.
- Plan coordinate and execute partner-driven product initiatives collaborating closely with Product Engineering Marketing and Operations.
- Own and manage partnership projects end-to-end from planning and execution to reporting and iteration.
- Establish and improve collaboration and escalation frameworks for seamless partner communication and operational transparency.
- Escalate and follow through on technical or user-related issues with partners ensuring timely resolution.
- Support contract and agreement reviews with internal stakeholders ensuring alignment with company goals and compliance.
- Compile and present partner feedback data insights and performance metrics to inform strategy and product priorities.
- Prepare presentations reports and partnership decks to communicate achievements insights and proposals.
- Work closely with leadership and cross-functional teams to shape and execute long-term partnership strategy.
Qualifications
- Bachelors degree or higher in Business Computer Science or related field.
- 2 years of experience in Product Partnerships Relationship Management or Business Analysis within a SaaS or technology company.
- Strong understanding of product management and SaaS integration models.
- Familiarity with APIs SDKs and platform integrations and ability to interpret technical documentation.
- Excellent communication and presentation skills fluent in written and spoken English.
- Skilled in data analysis reporting and storytelling with experience turning insights into executive recommendations.
- Proven ability to nurture and manage partnerships balancing strategic and operational priorities.
- Strong collaboration and project management skills across multiple stakeholders and departments.
- Analytical and strategic thinker with good business judgment and problem-solving ability.
- Comfortable leading through influence and driving initiatives in fast-paced environments.
- Curious user-centric and growth-minded with a passion for partner-led innovation.
Heres Whats In It For You
- You will become part of an amazing culture with smart teammates who actually care
- You will grow more here than you would anywhere else that is a promise
- Pizza parties birthday cakes social events (Laser tag go-cart paintball) youll always be looking forward to it!
- Beer OClock on Fridays Naah we have it every day!
- Are you a PlayStation fan It gets fun when you get to beat your olleague on a FIFA game at the office!
- Youll get to experience a very competitive compensation
- Youll be covered exclusively on one of the highest medical and dental insurance especially for you
- Unlimited snacks in our specially dedicated snack room. Oreos KitKats Gummy Bears Chips Biscuits Nuts Snickers ... you name it we have it.
- Flexible working environment and working hours
Required Experience:
Senior IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
*Resume MUST be in English Location: EMEA Role: Partnerships Manager (EMEA) Department: Sales Mode: Full-time About Respond.io Founded in Hong Kong in early 2017, Respond.io is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messa ... View more
