Company:

International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyds self-insured entities and organizations with high deductibles.

Working within a team environment the Account Coordinator will be responsible for the account management relating to assigned key Insurer clients.

Salary range for this position is: $49000 to $68000 annually.

We are currently looking to fill this position in either our Toronto New Westminster or Montreal office. This is a Hybrid position.

Responsibilities:

• Review and prepare financial reports measuring against client (contractual) expectations and ensure smooth delivery to clients each month.
• Manage and maintain accounts funded in trust on clients behalf.
• Reconciliation of financial transactions across various client management systems
• Oversee internal file protocol reviews in conjunction with IPG procedures.
• Continuously work to enhance relationships with Insurer clients
• Communicate with client re: trust account balances and adequacies
• Works with Finance to ensure smooth cheque issuance workflow
• Works with Examiners to facilitate payment cash calls and scheme advances
• Facilitate data for production of MI reports

Qualifications & Experience:

• 2-5 years experience in senior admin role multi-tasking and working with external clients
• Knowledge and experience in Insurer and Lloyds practices
• Proficiency in Excel
• Knowledge of third-party vendor systems used by Insurers
• Excellent communication skills - the ability to communicate effectively with both internal and external associates either verbally or in writing.
• Teamwork must genuinely intend to work cooperatively with others
• Initiative being proactive in suggesting solutions to internal or external associates to improve process.
• Technical Experience the ability to provide direction and review to assure that files meet client Key Performance Indicator (KPI) standards
• Problem Solving the ability to look at situations analyze data workflows and barriers to creatively provide solutions that meet the needs of internal and external stakeholders

We offer a dynamic work environment career development opportunities competitive benefits and RRSP matching programs and many more company perks!

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.

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SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.