Control Room and Business Resilience Manager

Join Us as our Control Room & Business Resilience Manager!

Permanent Full-Time (37 hours per week)

Were looking for a dynamic and strategic leader to take charge of our business resilience and control room operations. As the Control Room & Business Resilience Manager you will play a vital role in ensuring our organisation can respond effectively to unexpected events maintain critical services and recover swiftly to a steady state.

You will lead the development and implementation of business continuity and disaster recovery plans manage our 24/7 CCTV Control Room and coordinate Out of Hours (OOH) services. Youll also work closely with Stockport Council and the Greater Manchester Resilience Unit to ensure our plans are aligned with regional strategies and civil contingency frameworks.

What Youll Be Doing
Designing and embedding a robust resilience framework across the organisation.
Leading and empowering teams to deliver high-quality services in challenging environments.
Conducting simulations and exercises to test and improve our resilience plans.
Coordinating multi-disciplinary responses to incidents and ensuring effective recovery.
Providing training and raising awareness of resilience procedures across SHG.
Representing SHG at strategic planning forums and resilience events.

What Were Looking For
If you have strong leadership skills experience in business continuity and disaster recovery and a passion for building resilient services we want to hear from you.

Youll need excellent communication and problem-solving abilities confidence to challenge existing practices and the resilience to thrive in high-pressure situations. Experience in risk management and a collaborative approach to working with stakeholders are also key.

The successful applicants appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service and satisfactory enhanced employment references going back 5 years. Additionally the applicant must have the ability to successfully apply for and obtain an SIA CCTV Licence which will be provided as part of the employment and funded by SHG. The applicant will also be required to complete GMP Vetting for the use of Police Airwaves Radios which requires the applicant to have been a UK resident for 3 years or more.

The SHG Be You approach sums up our belief that everyone has the right to be who they are and to be that person at work in line with SHGs Values. Were always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.

This role will be on Stockport Homes Limited terms and conditions.

We understand that if you dontmeet every requirement you may be hesitant to apply but westill want to hear from you and encourage you to submit an application detailing your experiences achievements and the value you can bring to our team.

If you require any reasonable adjustments to complete your application please contact the People & OD Team on

Please note that we do not accept applications through third-party websites. To ensure your application is reviewed please apply directly through our careers page.

We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.

Closing Date: 16th November 2025

Interview Date: 21st November 2025

Welcome to Stockport Homes Group (SHG) an umbrella organisation for four socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact.

We are Stockports largest landlord managing over 12000 properties on behalf of Stockport Council and Private Landlords as well as our own growing portfolio of new build homes.

As builders landlords architects and developers we believe in collective responsibility for more affordable housing. Equally through a commitment to a range of wrap around services we look for ways to improve peoples lives: fromadvice and support on health and wellbeing to employmenteducational opportunitiesand help in the home.

All our profit is reinvested within thegroup to maximise opportunities for those who most need our help.

Companies within SHG:

Stockport Homes- Stockport Homes was formed in 2005 to manage housing stock across Stockport on behalf of Stockport Council. As a limited company we operate as an ALMO which is an Arms length management organisation so whilst the company is owned by the Council we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services.

Three Sixty - Three Sixty delivers innovative high-quality construction maintenance and facilities management services across Stockport Greater Manchester and Cheshire. We are trades people who operate with a friendly community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive.

Skylight - SKylight is a Charitable Community Benefit Society established in 2018 dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work.

Viaduct Housing Partnership - Formed in 2017 Viaduct is a development partnership between Stockport Homes Group and Stockport Council focusing on building more affordable homes in Stockport.

SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey.