Laptop Testing & Diagnostic Technician

Why We Exist:

At ER2 we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow.

What We Actually Do:

• ER2 helps large organizations with seamless new technology hardware installation efficient equipment management and zero-waste disposal. ER2s unique business model enables the donation of thousands of computers to under-resourced communities working towards reducing the digital divide.
• ER2 is a leading provider of new and refurbished hardware purchasing solutions and Accidental Damage Protection (ADP) services specifically tailored for schools. Our dedicated focus on meeting the unique needs of educational institutions has established us as a trusted partner in the industry.
• Additionally through our sister company Revive IT we are dedicated to providing professional quality refurbished computers and other tech to customers across the globe.

Our Vision:

To Empower Uniqueness! via our: Team Members Clients Environment and Community.

How We Behave:

We are:Constantly Improving Acting in Humility Living a Life of Servanthood Relentlessly Pursuing Excellence

But what does this really mean

In short no task is beneath you. Its our job to make sure the next guy or gal has enough toilet paper. We all have chores; Even our CEO can be found cleaning/stocking bathrooms!

Being a part of the ER2 Family means you...

• Respect your peers and place of work
• Strive to always set the next person up for success
• Seek out feedback in hopes to become better
• Give of yourself while expecting nothing in return

If you can commit to those values we cannot wait to hear from you!

BEFORE YOU APPLY:

Please be sure to check out our careers page at explains our full hiring process so that you know what to expect!

AFTER YOU APPLY:

Please be sure to your email contact list so you dont miss any communication from us! (or else it could sit in your spam!).

THE PERKS:

• Competitive wages
• Welcoming caring and dedicated team members
• Fun culture with family-like vibes
• 401(k) with company match
• Paid Time Off
• Company Branded Attire Allowance
• Professional & Personal Growth and Development Opportunities
• Real Life Skills Training
• Healthcare coverage for full-time employees-a comprehensive benefits package that includes medical dental vision and life insurance
• A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process easier work day great product on time happy customers successful company!

All ideas are welcome everyone has a voice here - unused employee genius is abigwaste!

WHO ARE YOU

• Are you someone who enjoys repetitive tasks
• Do you pay great attention to detail
• Do you KNOW Laptops & Desktops inside and out
• Do you enjoy a fast-paced day and working towards a team production goal
• Do you like being on your feet and getting hands on with electronics

If yes then this position could be the right fit for you! Please read on...

THE OPPORTUNITY:

We are looking for someone who loves computers and electronics and who wants to be a part of a fun hard working team! Our diagnostic technicians are responsible for identifying evaluating troubleshooting and testing laptops for resale.

Schedule: Monday - Friday 8am - 5pm with a 1 hour lunch break.

Reports to: This position reports to an Operations Team Lead

Compensation: $17.50/Hourly

***Want a better idea of what to expect***

Check out this video: & paste the link into your browser)

THE DAY TO DAY:

• Identify and assess value of computers that can be refurbished and resold.
• Run software tests assess physical condition and hardware functionality and analyze results to evaluate performance and determine need for adjustment.
• Identify individual parts and components and their functions.
• Effectively utilize internet resources to find procedures to troubleshoot equipment.
• Effectively document and communicate troubleshooting steps developed internally.
• Properly recycle products materials or equipment deemed non-repairable and/or non-resalable or products without significant value.
• Clean and maintain supplies tools equipment and storage areas to ensure compliance with safety regulations.
• Cross-department communication.
• Be utilized in any department at any time.

THE VITALS:

• 1-2 yrs computer troubleshooting & diagnostic experience preferred.
• Have the ability to problem solve.
• Be able to work with little to no supervision.
• Be dependable.
• Have an attention to detail.
• Have a desire to work in an ever-changing environment.
• Be willing and happy to help out wherever needed.

PHYSICAL REQUIREMENTS:

• The ability to stand in one place for extended periods of time without fatiguing.
• The ability to exert maximum muscle force to lift push pull or carry heavy objects 50 lbs.
• Ability to work in a climate-controlled warehouse environment with some temperature fluctuations moderate noise and a fast-paced busy atmosphere.
  

OTHER REQUIREMENTS:

• Legally authorized to work in the United States.
• The ability to speak/read English fluently.
• Must pass background screening. Pass meaning no theft related or cybercrime felony within the past 7 years.
• The ability to pass a drug test.

ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Empower Uniqueness and make a difference. All employment is decided on the basis of qualifications merit and business need.

If you need assistance or an accommodation due to a disability you may contact us at .

Disclaimer: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Privacy Disclaimer: As part of your job application we collect and process certain personal information about you. This information may include your contact details work history education references and other information relevant to assessing your qualifications. We collect this information solely for recruitment hiring and employment-related purposes. We do not sell your personal information.

Required Experience:

Junior IC