Business Systems Analyst (Salesforce)

At CAAT were passionate about what we do. And it shows!

Here youll find a cultural spark in everything we do from the way we partner with members and employers to the way we work collaborate and grow. It doesnt just feel different at CAAT. It is different. Were one of the fastest-growing pensions in the country for a reason. We challenge the status quo making a real impact on the hundreds of employers we serve from education institutions to major corporations and household brands. And were just getting started. Driven by core values and a shared purpose were fierce champions for better retirement security known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit wed love you to be a part of it.

About the Role:

The Business Systems Analyst (Salesforce) will support the development enhancement and operation of the organizations Salesforce platform and related business systems. This role works closely with business and technical teams to map requirements optimize processes and deliver solutions that drive operational efficiency and business value. The BSA will be responsible for the full lifecycle of Salesforce projectsfrom requirements gathering and documentation to testing deployment and ongoing support.

As the Newest Member of our Team You Will:

• Work closely with business partners to understand and document whats needed for Salesforce improvements and new features.

• Turn business needs into clear user stories and requirements for our development teams.

• Create helpful visuals like process flowcharts and data models to explain solutions.

• Support the design and rollout of Salesforce solutions that make a real difference for our teams.

• Be the go-to person connecting business and technical teams making sure everyones on the same page.

• Share your findings and recommendations with management and project teams.

• Help test new features review test cases and make sure everything works as expected.

• Prioritize and manage changing requirements as projects move forward.

• Collaborate on system architecture and integrations keeping security and compliance top of mind.

• Drive projects from start to finish supporting change management training and user adoption.

To Succeed You Bring:

• 5 years of experience as a Business Systems Analyst with significant experience supporting Salesforce implementations.

• Strong understanding of Salesforce architecture objects workflows and reporting tools.

• University degree or college diploma in Computer Science Information Technology or related field.

• Knowledge of data security compliance and governance in Salesforce environments.

• Experience with Agile methodologies and tools (e.g. Azure DevOps Jira).

• Knowledge of integration methods and software development methodologies (Agile and Waterfall). Experience with data modeling process mapping optimization and documentation and workflow automation.

• Experience supporting change management training and user adoption for new systems.

At CAAT we believe innovation passion and purpose are ingredients for a great work environment. Were incredibly proud of our people and the remarkable impact they have as catalysts for change. Were committed to attracting and keeping great talent which means competitive compensation exceptional benefits and an environment where people can grow and thrive. When you work with CAAT youll enjoy:

• Opportunities to Build a Better You: We never stand still. As we grow so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical mental and financial wellness. From flexible work arrangements comprehensive benefits to wellness incentives and a defined benefit pension plan we have you covered.
• A Place to Collaborate and Win: Weve built a lively environment where creativity and open communication thrive. Its why were consistently recognized as one of Canadas Most Admired Corporate Cultures one of Greater Torontos Top Employers and one of the Best Places to Work.
• Work that Truly Matters. Youre giving Canadians the opportunity for better retirement security and organizations the chance to do more.
  

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting Equity Inclusion and Belonging (DEIB):

DEIB at CAAT means we respect and value the broadest range of experiences geographies gender ethnicities backgrounds and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best professional authentic selves to work.

CAAT Pension Plan is an equal opportunity employer and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities if requested. Should any applicant require accommodation through the application processes please contact us at or call Human Resources at for assistance.