Migration Agent Innovation Lead

Job Description

About the role

Are you a Registered Migration Agent (RMA) whos tired of the same old routine and looking for a truly refreshing challenge

This is your chance to join an investor-backed technology company on a mission to transform the migration experience from stressful to exciting.

In this pivotal role youll bring your A-game deep knowledge and sharp skills to ensure their clients successfully secure their visas. Youll also play a crucial part in shaping their innovative technology platform by providing invaluable insights to our Product Team.

What Youll Do

Youll spend the majority of your time (80-90%) on expert Case Management:

• Advise clients on complex visa pathways eligibility criteria and strategic approaches.
• Lead and support initial consultations with prospective clients.
• Manage a diverse caseload of visa applications meticulously ensuring compliance with Australian immigration laws and striving for an exceptional success rate.
• Review and submit visa and sponsorship applications.
• Liaise effectively with the Department of Home Affairs on behalf of our clients.
• The remaining time will be dedicated to strategic initiatives and product development:
• Collaborate closely with the Operations and Product Teams to streamline and scale processes.
• Drive the development of internal policies educational resources and best practices.
• Contribute to marketing efforts including engaging webinars insightful articles and community engagement initiatives.
• Provide critical input to the Product Team on the technology platform leveraging your hands-on experience as an RMA to enhance its functionality and user experience.

About you:

• Active MARA Registration and 2-5 years of post-registration experience.
• Extensive and proven success in submitting Partner Visas and Employer Sponsored applications.
• A strong track record of successful visa applications with a minimal refusal rate.
• An innovative mindset eager to embrace new ways of working.
• Tech-literate and adaptable comfortable using (or quickly learning) tools such as Slack Notion Hubspot and Airtable.
• A fervent commitment to client advocacy and the highest service standards- great client outcomes always come first.
• Detail-oriented highly organised and proactive capable of managing multiple complex cases simultaneously.
• Exceptional communication skills able to explain complex legal concepts with clarity and empathy.
• A natural problem-solver adept at setting priorities and managing casework independently.
• Strong time management skills consistently meeting deadlines and key performance indicators.

Whats in it for you

This isnt just another job; its an opportunity to significantly accelerate your career with a company poised for exponential growth.

• Career Advancement: Grow into leadership roles as the company expands.
• Company Shares: Share in our success.
• Excellent Compensation Package: A competitive salary reflecting your expertise.
• Fantastic Perks: Enjoy birthday leave a dedicated learning and development budget and more!

For more information please contact Karen Horovitz at The Onset Email or apply online.