Internal Intake LVN
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Job Location:
Richardson, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
25-10-2025
Vacancies:
1 Vacancy
Job Summary
As an LVN Case Manager you will join a professional forward-thinking and growth-oriented team that provides high-quality compassionate care. We offer competitive benefits including paid time off and optional health insurance.
Primary Responsibilities:
- Review and process new referrals including order and clinical documentation.
- Build and maintain relationships with referral sources.
- Handle inbound inquiries from clients family members and field team members.
- Manage patient care coordination with field teams.
- Oversee resource coordination including specialty pharmacy DME supplies and lab arrangements.
- Provide hands-on care for troubleshooting as needed.
- Coordinate with sales acceptance of patients.
- Manage documentation and participate in the on-call rotation with clinical leaders.
- Collect and review client needs to support scheduling.
- Deliver exceptional client service for internal and external stakeholders.
- Promote continuity and safety in client care adhering to quality standards.
Experience and Education Requirements:
- High School diploma or equivalent.
- Active LVN TX license required (must be unrestricted)
- Proven ability to communicate effectively with referral sources and clients.
- Demonstrated skills in de-escalation client service and high-volume call handling.
- Proficiency with web-based systems MS Outlook Word and Excel.
Minimum Skills and Abilities:
- Strong communication and interpersonal skills.
- Organizational skills with a keen attention to detail.
- Ability to manage pressure and multitask effectively.
- Commitment to quality care and client support.
Work Environment: This role involves working in a high-paced office setting with continuous phone interaction. Physical requirements include sitting and standing for long periods occasional bending and stooping and lifting up to 10 lbs.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Key Skills
- ISO 27001
- Data Analytics
- Financial Services
- COSO
- Process Improvement
- Accounting
- Visio
- COBIT
- NIST Standards
- SOX
- Internal Audits
- Data Analysis Skills
About Company
Are you looking for a job where you become part of a client’s life by providing the highest quality care when they need help the most? Do you want to work for a...
