Sales Coordinator SpringHill Suites Times Square
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Job Location:
New York City, NY - USA
Hourly Salary:
$ 25 - 25
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Sales Coordinator
SUMMARY:
Support and assist Sales department in managing and maintaining corporate group business. This position is designed to provide the highest level of customer satisfaction and support to external clients and internal partners. This positions serves as liaison between the Sales and other departments at the hotel.
RESPONSIBILITIES:
- Be one of the first points of contact for incoming sales calls and respond in a quick timely and professional manner to all internal partners and external customers. Endeavor to deliver clear and concise communiqué that is representative of M&R via all avenues of communication.
- Demonstrate excellent time management self-motivation and proactive planning and endeavor to be organizationally savvy with a keen focus on detail.
- Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks select reporting client notification of key dates such as cut-off or payment schedule deadlines group resumes event orders and BEOs billing details and other integral administrative aspects of the booking or execution of groups and events).
- Complete or assist with various aspects of pre-event main event and post-event details: Track detail and communicate with internal partners and external clients about the particulars of each assigned event and group.
- As needed gain knowledge of hotels food and beverage products pricing presentation and learn about the hotels function space audio visual and any other details related to group and event success.
- Learn and use digital sales systems and conceptual sales processes (i.e. Delphi CI/TY PMS sales call process etc.) and understand the hotels sales strategies (i.e. rates fees budgeted goals etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
- Prepared for participate in and report out at all necessary internal meetings conference calls reporting planning training and other communications required for this position.
- Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the teams overall goals.
- Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents skills creativity and personal and professional growth.
- Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls tours and appointments required for this position as outlined by M&R and your supervisor (if applicable).
- Each associate will be required to follow the rules as found in the M&R Employee Handbook
- Perform other duties as assigned by Management of which employee is capable of performing
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Hotel Experience
- Hospitality Experience
- Basic Math
- Microsoft Powerpoint
- Salesforce
- Filing
- Project Management Software
- Administrative Experience
- Sales Support
About Company
Discover M&R Hotel Management’s expert hospitality solutions. We specialize in hotel operations, revenue management, and guest experience to drive success.
