Ticket Sales Representative at the Whaley House

San Diego, CA - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Whaley House Sales Representative

The Whaley House Sales Representative is the face of the San Diego Operation. You are often the first person from our company that guests meet. You inspire guests to take tours and visit attractions. You are an ambassador for your city. Our guests should understand what they will miss if they did not see city on our Trolley Tours. To do this well you must be knowledgeable about all of the offerings in your city in order to give our guests the experience of making memories to last of a lifetime.

Employee Benefits

Competitive pay and paid training: $18 per hour plus commission
All FT Employees are eligible for paid vacation time as well as company sponsored health and wellness plans
All FT PT and Seasonal employees are eligible for: paid sick time 401K plan with company matching* fun and upbeat work environment with various award and recognition celebrations throughout the year First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%) discounts in retail stores and free admission to all company attractions

Operating tours attractions and retail in Boston Charleston Key West Nashville San Antonio San Diego St. Augustine Savannah and Washington DC since 1980!

Start your new Career with Us Today!

Requirements:

Essential Functions

Greet everyone you meet with a smile and prompt service and extend courtesy friendliness and hospitality.
Give every guest the ultimate compliment of recognition and attention and guide them to the best offerings based on their interests and time in your city.
Utilize exceptional sales skills including a strong pitch prospecting handling objections cross-selling upselling and closing the deal.
Present the cost of tours and attractions based on the companys pricing system.
Process vouchers and e-tickets with care and make recommendations for additional offerings
Communicate with the dispatcher to advise on the number of guests at your stop or any problems at your stop.

Required Knowledge Skills and Abilities

Ability to work independently over long periods of time within the scope of established rules and regulations to satisfy the needs of our guests
Have demonstrable sales skills
Must have excellent math skills
Ability to work with money credit cards and cash receipts
Ability to give full attention to what other people are saying taking the time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times.

Qualifications

High school graduate or equivalent preferred
Outgoing and enjoy working with the public
Customer Service experience preferred

Other Requirements

Must pass pre-employment MVR/background check and substance abuse testing
Valid CA Drivers License with acceptable driving record for the past three years
Must pass MVR check if required to drive while on duty.
Have a passion for helping people and making their San Diego experience a memorable one.

Whaley House Sales RepresentativeThe Whaley House Sales Representative is the face of the San Diego Operation. You are often the first person from our company that guests meet. You inspire guests to take tours and visit attractions. You are an ambassador for your city. Our guests should understand w...