MTS, Systems Architecture Engineering

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Job Overview
The System Architecture Engineers role is to develop and evolve technical network and service architectures and design strategies to maintain enhance and evolve the T-Mobile Technology portfolio. This role is responsible to improves and protects the software infrastructure and network systems that power T-Mobiles IT and customer-facing services. This role ensures scalability availability performance security and reliability across applications and networks with a strong focus on proactively identifying and preventing network issues before they impact customers. The engineer will play a critical role in outage bridges leveraging KPIs telemetry and AI-driven analytics to pinpoint problems with speed and accuracy.
From designing & maintaining CI/CD pipelines to operating large-scale network infrastructure (Cisco Juniper Check Point F5 Infoblox A10) the SNRE enables great customer experiences through automation observability and innovation.
Specific tasks may include the creation adaption or revision of detailed schematics of network and service architecture hardware and software selections and implementation techniques and processes. May be required to perform evaluate or interpret network simulation test results or leading edge technology studies. Technical documentation and presentation skills are required in order to translate complex ideas to a wide range of audiences. Influence and drive industry forums. Consistently works on complex technical assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures. Works on unique issues where analysis of situation or data requires an evaluation of intangibles. Exercises independent judgment in methods techniques and evaluations criteria for obtaining results. Creates formal networks involving coordination among groups. Acts independently to determine methods and procedures on new or special assignments. Informal supervision of others work assignments.

Job Responsibilities:

Reliability Engineering

• Create new designs architectures and standards for delivering software and network services faster better and more reliably.

• Improve scalability latency and efficiency of T-Mobiles applications and network services.

• Contribute to cloud enablement containerization and microservices reliability.

• Manage improvement work PoCs and future automation projects.

Network Reliability & Operations

• Diagnose and resolve complex issues in routers firewalls load balancers DNS and global traffic managers(Cisco Juniper Check Point A10 Infoblox BIND F5 GTM).

• Proactively forecast and address capacity and performance bottlenecksto prevent outages.

• Provide network expertise on outage bridges rapidly identifying root causes using developed KPIs and telemetry.

• Define standards and playbooksfor fault prevention and outage handling.

Observability & Telemetry

• Build and operationalize telemetry pipelines with ServiceNow AIOps Dynatrace ThousandEyes SevOne Splunk and OpenTelemetry (OTEL).

• Develop AI/ML-driven modelsto detect anomalies and predict failures across network infrastructure cloud DNS and application layers.

• Create and maintain dashboards and health checksfor real-time visibility into system and network reliability.

Cloud Automation & Infrastructure-as-Code

• Use Terraform and IaCto deploy and manage infrastructure and applications in AWS cloud.

• Integrate reliability practices into CI/CD pipelines and DevOps workflows.

• Define measure and optimize performance KPIs SLIs and SLOsacross hybrid environments (on-prem cloud).

Technical System Expertise:

• Deep understanding of system parameters configurations and how to alter them for desired results. Proactively identifies system weaknesses determines root cause and finds solutions for improvement. Aware of current technology benefits. Creating complex network and service architecture design strategies and standards. Deep understanding in multiple technologies and disciplines in the building blocks interactions dependencies and tools required to complete architecture design work. Independent study of current technology is expected. Good understanding of adjacent processes and workflows. Industry involvement. Understanding of the broader impact to the business from internal and external technology directions. Ability to represent T-Mobiles view on technology issues in public forums.

Technical Engineering Services:

• Leads engineering projects and team members by active contribution to the application of engineering techniques; conducting tests and inspections; preparing reports and calculations. Expected to supervise principal level engineers as needed. Will be expected to present project improvement scenarios to executive team for consideration. Engages with vendor(s) or industry fellows to innovate procedures and processes to validate and enhance and optimize network architecture. Able to diagnose and redesign based on changing business requirements and objectives. Able to lead others through various scenarios and explain the variance and impact. Able to prepare executive summaries of activities and clearly communicate areas of opportunity.

Innovation:

• Creates presents designs and implements new ideas which improve an existing and new system/process/service. Proactively investigates architecture design strategies and standards options to address concerns of new service offerings prior to creation. Offers new industry views and considerations within the NT organization. Contributes to industry or vendor forums on T-Mobiles behalf. Analyzes industry trends and competitive moves determines potential impact on T-Mobile and proposes appropriate actions if any. Proposes new ideas and innovations to management that may have significant business impact.

Technical Writing:

• Writes advanced documentation architecture capabilities limitations and advantages for technologies. Produces advanced documentation and literature for multiple disciplines. Clearly describes architecture design strategies standards technical specifications business benefits opportunities and threats. Routinely creates and presents executive and external materials including white papers. Actively contributes to industry publications and professional forums.

Technical Leadership:

• Monitor and influence relevant industry technologies and standards. Present highly technical concepts to both technical and non-technical decision-makers. Continuously learns creates content and facilitates training held by others on a specific subject area. Informally coaches and contributes to the development of others through mentoring or in-house workshops and learning sessions. Coach and develop engineers across functional teams on technology decisions. Participation in formal internal training programs. Influence and recommends technology and policy decisions made across the Network Technology organization related to architecture design strategies and standards. Influences financial decisions including NPV and ROI based on customer experience/business drivers.

Technology Strategy:

• Research and create new technology options to drive business transformation. Proposes technology position for the company across the Network Technology organization.

Qualifications:

Education:

• Masters/Advanced degree in Computer Science Engineering or related field. Equivalent experience considered.

Experience:

• 710 years in system network or reliability engineeringroles.

• Deep expertise in network infrastructure(Cisco Juniper Check Point F5 A10 Infoblox BIND DNS).

• Hands-on experience with observability tools: Dynatrace ThousandEyes SevOne Splunk ServiceNow AIOps OTEL.

• Proficiency with automation tools(Terraform Ansible Chef Puppet) and cloud deployments (AWS preferred).

• Programming/scripting in Python Go or Shell.

• Experience with CI/CD pipelines Kubernetes and containerized environments.

• Preferred:Experience in AI/ML-based telemetry and predictive network analytics.

Knowledge Skills and Abilities:

• Communication (Required)

• Technical Writing (Required)

• Analytics (Required)

• Customer Service (Required)

• Strategic Thinking (Required)

We pride ourselves on encouraging a culture of innovation advocating for agile methodologies and promoting transparency in all that we do. Join us in embodying the spirit of the Un-carrier and make a tangible impact! Our team is dynamic where no day is the same and we are diverse and inclusive passionate about growth and transformation. If youre up to the challenge apply today!

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $142800 - $257600

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.

At T-Mobile employees in regular non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out.

Never stop growing!
As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.