About the role
- Manage the onboarding of new partners guiding them through the first steps
- Give support to partners providing accurate valid and complete information solving questions and problems
- Guide the partners through our internal platform
- Assist partners in the billing process
- Maintain close communications with the Sales Team
- Translate new deals provided by the Sales Team into standardized information for operational purposes
- Follow communication procedures guidelines and policies to deliver the best possible service to the partner
About you
- You have 1-2 years of relevant experience in dealing with partners
- Comfortable in a fast-paced working environment
- You have excellent interpersonal and communication skills (both oral and written)
- You are able to handle delicate conversations with a calm problem-solving approach
- Advanced English and Spanish level.
- You are a go-ahead type of person organized and motivated.
- Excellent eye for detail and accuracy
Benefits & perks
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Mexico City
- Home-office friendly
- Health and dental insurance
- Gympass membership
- Responsibility from day one and professional and personal growth
- Great work environment with a young international team of talented people to work with
Application Process
For the path forward heres what to expect:
- A video call interview with our Talent team
- A 60 min online assessment test
- A conversation with our management team to explore alignment and potential
- A potential final conversation with the team lead
#LI-hybrid #LI-fulltime #LI-JG1
Required Experience:
Junior IC
About the roleManage the onboarding of new partners guiding them through the first stepsGive support to partners providing accurate valid and complete information solving questions and problemsGuide the partners through our internal platformAssist partners in the billing processMaintain close commun...
About the role
- Manage the onboarding of new partners guiding them through the first steps
- Give support to partners providing accurate valid and complete information solving questions and problems
- Guide the partners through our internal platform
- Assist partners in the billing process
- Maintain close communications with the Sales Team
- Translate new deals provided by the Sales Team into standardized information for operational purposes
- Follow communication procedures guidelines and policies to deliver the best possible service to the partner
About you
- You have 1-2 years of relevant experience in dealing with partners
- Comfortable in a fast-paced working environment
- You have excellent interpersonal and communication skills (both oral and written)
- You are able to handle delicate conversations with a calm problem-solving approach
- Advanced English and Spanish level.
- You are a go-ahead type of person organized and motivated.
- Excellent eye for detail and accuracy
Benefits & perks
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Mexico City
- Home-office friendly
- Health and dental insurance
- Gympass membership
- Responsibility from day one and professional and personal growth
- Great work environment with a young international team of talented people to work with
Application Process
For the path forward heres what to expect:
- A video call interview with our Talent team
- A 60 min online assessment test
- A conversation with our management team to explore alignment and potential
- A potential final conversation with the team lead
#LI-hybrid #LI-fulltime #LI-JG1
Required Experience:
Junior IC
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