ServiceNow – Knowledge Manager Tester Medior
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Job Location:
Monthly Salary:
Posted on:
25-10-2025
Vacancies:
1 Vacancy
Job Summary
Are you ready to discover the role of an ServiceNow Knowledge Manager / Tester Medior in Netcompany
As a ServiceNow Knowledge Manager / Tester Medior you will:
- Troubleshoot existing ServiceNow solutions (primarily ITSM) across modules including Incident Service Request Problem Change Service Level Self-Service Portal and Knowledge Management.
- Configure deploy administer and supervise the ServiceNow system including ongoing monitoring.
- Deploy ServiceNow software updates and releases managing change and release processes.
- Drive continuous improvement through monitoring release testing and deployment activities.
- Apply your ServiceNow expertise to support Knowledge Management and Testing initiatives following established methodologies and implementing automated testing (ATF) where possible.
- Work primarily on the ITSM platform while also supporting other applications such as ITAM ITOM HR CSM and SPM within the European Commission context.
Qualifications :
What would make you a fit for the role:
- ITIL Foundation certification with practical experience
- ServiceNow System Administrator and ATF certification with hands-on experience
- ITSM module and Knowledge Management experience (business-oriented documentation)
- Business user story testing error identification and automated testing scenario maintenance
- Ticketing system familiarity (e.g. ServiceNow ServiceManager)
- Business analyst mindset with focus on testing and documentation
- English and French fluency (oral and written)
Additional Information :
Being a part of the Netcompany team you will be provided with:
- Opportunity to work in a modern environment.
- Competitive compensation & benefits package
- Hospitalization plan
- Hybrid working model
- Meal and commuting allowance
- Well-being activities (on premises)
- Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business ad-hoc trainings)
- Personalized development plan for targeted career growth
If you are looking forward to being part of a diverse environment and having the opportunity to work alongside well-experienced professionals on challenging large-scale projects that directly impact millions of citizens around the globe then this is the place to be!
By joining Netcompany Belgium you will be an integral part of a distinguished team of 600 tech enthusiasts working for international projects primarily within the European Institutions market. Whether youre collaborating with clients on their premises or harnessing the power of cutting-edge technologies at our own facilities youll have the opportunity to shape the future of digital services in an environment that values your ideas and fosters your growth.
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Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.
We ensure equal opportunities treatment and consideration to all candidates. Discrimination based on sex racial or ethnic origin religion or belief disability age sexual orientation or marital status physical or mental disability or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture we respect human rights and focus on creating a positive workplace where all employees are valued and where diversity and inclusion are a vital part of our everyday working experience.
In the following link you may find our CV Submission privacy notice: Work :
No
Employment Type :
Full-time
Key Skills
- System Architecture
- Records Management
- Zendesk
- Customer Support
- Live Chat
- IT Service Management
- ITIL
- Sharepoint
- Metadata
- Knowledge Management
- Intelligence Analysis
- Content Management
About Company
MUST BE BASED IN THE UK AND FULL RIGHT TO WORKJoin Netcompany in leveraging technological innovations to foster societal transformation.Netcompany was awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024. As one of the f ... View more
