Project Coordinator

Were looking for a Project Coordinator to join Procores professional services team responsible for successful delivery management of professional service engagements for our this role you will oversee projects that support Procores clients in maximizing the impact of Procores technology on their operations ensuring compliance with government standards and regulations. You will manage internal and external resources to successfully and profitably deliver service engagements on time and on budget. This role is a balance of independent work where youll own and manage resources for multiple new accounts at a time and will also partner with Professional Services Consultants Delivery teams Sales counterparts Product and other Customer Success team members to help your clients onboard and grow with Procore.

As a successful Project Coordinator you have a consultative mindset and can quickly understand both Procores Technology and the industries we serve. You will apply best practices and solutions to each client based on their individual business processes and goals leveraging a robust standardized methodology and suite of tools. Our service delivery team is solely focused on ensuring Procores clients are well supported educated and fully adopted on our platform. Youll be instrumental in planning clients services and developing roll-out strategies then pulling in appropriate resources to complete the projects on time and on budget while exhibiting Procores values of Openness Optimism and Ownership.

This position reports to a Manager Project Coordinator and be a hybrid model out of our Austin TX office. Were looking for candidates to join our team immediately!

What youll do:

• Work with clients to develop project strategies and project plans that focus on business-based outcomes. This includes leading initial client discovery and kickoff meetings developing Gantt project plans managing resources and risks building change management strategies and fostering relationships with global clients

• Collaborate with key contacts technical leadership and our Customer Success department to execute onboarding strategies

• Coordinate project schedules and resources

• Develop and implement repeatable processes and templates to create efficiencies and standardize where possible

• Remain current on customer needs industry trends and market activities to build trust and relationships with key contacts

• Provide the highest level of service and support to clients through diligent proactive communication

• Communicate with fellow team members through various channels to enhance personal and team skills and best practices

• Possess a working knowledge of Procores product offerings business model services and emerging technologies

What were looking for:

• 2 years experience managing SaaS projects developing custom project plans forecasting resources tracking and managing risk and building change management strategies 

• 2 years of experience working in construction operations or technical support of operations preferred 

• History of servicing a high volume of customers in a fast-paced environment

• Ability to prioritize and manage multiple competing priorities

• Successful management of projects and professional services within a defined limited scope

• Strong empathy for customers AND passion for project management and organization

• Outstanding organizational skills with a demonstrated ability to manage schedules and maintain project documentation

• Highly proactive and operates with a strong sense of urgency consistently driving initiatives forward and anticipating challenges before they arise 

Additional Information :

Base Pay Range: $53550 - $76500 annually. Procore is committed to offering competitive fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation will be based on a candidates job-related skills experience education or training and location. All your information will be kept confidential according to EEO guidelines.

Perks & Benefits

At Procore we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

A criminal history may have a direct adverse and negative relationship on the following job duties potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing accessing and handling confidential information including proprietary and trade secret information as well as accessing Procores information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers stakeholders and/or colleagues; and 3. exercising sound judgment.

Remote Work :

No

Employment Type :

Full-time