Grosvenor Casino Cardiff
Are you ready to lead at the heart of the action Grosvenor Casinos is seeking a dynamic Electronic Gaming Manager to drive performance elevate customer experience and lead a high-energy team across our slots and e-tables operation.
In this fast-paced customer-first environment youll be the go-to expert for all things electronic gaming - maximizing profitability analysing machine performance and creating unforgettable moments for our guests. Youll inspire and develop a passionate team ensure operational excellence and play a key role in shaping the future of our venue.
What Youll Do:
- Lead and energise a team of gaming professionals
- Drive growth in machine stake and margin efficiency
- Deliver exceptional customer service and player protection
- Analyse performance data to optimise machine layout and product mix
- Be a key decision-maker in the absence of the General Manager
Qualifications :
- A current PML license
- Proven leadership in electronic gaming
- A passion for delivering top-tier customer experiences
- A sharp eye for data and performance trends
- A commitment to responsible gaming and team development
Additional Information :
Why Join Us
Because your skill deserves the right setting.
- A Salary That Reflects Your Value - We know talent when we see it and we reward it. Youll earn a competitive salary that recognises your contribution from day one.
- A Rewards Package That Goes Further - From team competitions and bonuses to staff perks we believe in making work both fulfilling and rewarding.
- A Warm Welcome That Sets You Up to Win - Our induction isnt just a process its a real welcome. Youll get the support and confidence you need to hit the ground running.
- Work That Means Something - Youll have the chance to shape the way we do things take part in exciting projects and see your ideas make a real difference.
- A Culture That Puts People First - Were proud to support and look out for each other. Its part of who we are and why people stay.
- A High Standard Shared Together - We set the bar high because we care but we do it as a team not in competition. When one person wins we all do.
- Real Support for Your Growth - Whether youre new to the industry or ready to take the next step were here to help you develop and grow.
Be Part of Whats Next
If youre looking for more than just a job if you want to be part of a team that values passion performance and care wed love to hear from you.
Were building something special at Grosvenor Casinos. Join us and be part of it.
Were for Everyone
At Grosvenor Casinos and The Rank Group were committed to creating a workplace thats welcoming and inclusive. If you need any adjustments as part of your application or interview just let us know were happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Remote Work :
No
Employment Type :
Full-time
Grosvenor Casino CardiffAre you ready to lead at the heart of the action Grosvenor Casinos is seeking a dynamic Electronic Gaming Manager to drive performance elevate customer experience and lead a high-energy team across our slots and e-tables operation.In this fast-paced customer-first environment...
Grosvenor Casino Cardiff
Are you ready to lead at the heart of the action Grosvenor Casinos is seeking a dynamic Electronic Gaming Manager to drive performance elevate customer experience and lead a high-energy team across our slots and e-tables operation.
In this fast-paced customer-first environment youll be the go-to expert for all things electronic gaming - maximizing profitability analysing machine performance and creating unforgettable moments for our guests. Youll inspire and develop a passionate team ensure operational excellence and play a key role in shaping the future of our venue.
What Youll Do:
- Lead and energise a team of gaming professionals
- Drive growth in machine stake and margin efficiency
- Deliver exceptional customer service and player protection
- Analyse performance data to optimise machine layout and product mix
- Be a key decision-maker in the absence of the General Manager
Qualifications :
- A current PML license
- Proven leadership in electronic gaming
- A passion for delivering top-tier customer experiences
- A sharp eye for data and performance trends
- A commitment to responsible gaming and team development
Additional Information :
Why Join Us
Because your skill deserves the right setting.
- A Salary That Reflects Your Value - We know talent when we see it and we reward it. Youll earn a competitive salary that recognises your contribution from day one.
- A Rewards Package That Goes Further - From team competitions and bonuses to staff perks we believe in making work both fulfilling and rewarding.
- A Warm Welcome That Sets You Up to Win - Our induction isnt just a process its a real welcome. Youll get the support and confidence you need to hit the ground running.
- Work That Means Something - Youll have the chance to shape the way we do things take part in exciting projects and see your ideas make a real difference.
- A Culture That Puts People First - Were proud to support and look out for each other. Its part of who we are and why people stay.
- A High Standard Shared Together - We set the bar high because we care but we do it as a team not in competition. When one person wins we all do.
- Real Support for Your Growth - Whether youre new to the industry or ready to take the next step were here to help you develop and grow.
Be Part of Whats Next
If youre looking for more than just a job if you want to be part of a team that values passion performance and care wed love to hear from you.
Were building something special at Grosvenor Casinos. Join us and be part of it.
Were for Everyone
At Grosvenor Casinos and The Rank Group were committed to creating a workplace thats welcoming and inclusive. If you need any adjustments as part of your application or interview just let us know were happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Remote Work :
No
Employment Type :
Full-time
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