11Yrs Senior Unified Communications EngineerManager
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Job Location:
Washington, AR - USA
Hourly Salary:
$ 75 - 80
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Role : Senior Unified Communications Engineer
Location : Washington DC (Hybrid)
Client : DC Government
Job Description:
Major Duties
Maintains core infrastructure for Cisco Voice and Video systems.
Responsible for installation configuration and troubleshooting of voice and video equipment and applications.
Interfaces with customers contractors and vendors to resolve system and Cisco Unified Communications problems and other issues.
Installs and upgrades the following Cisco voice systems:
Cisco Unified Communications Manager (CUCM) Cisco Unity Connection (CUC) Session Manager Edition (SME) Expressways Emergency Response systems SRST and voice gateways. Migrates Cisco voice systems from Cisco UCS legacy infrastructure to Cisco Hyperflex.
Migrates Cisco voice and video devices from on-premises infrastructure to Cisco Webex Calling.
Implementation of monitoring tools for all Cisco voice core infrastructure and Cisco voice applications.
Handles alarms with corrective measures or escalates to Cisco TAC for additional support to resolve issues. Program Cisco voice and video devices in bulk.
Runs reports from GUI interfaces and/or CLI Accepts escalated trouble tickets from other Unified Communications team members.
Analyzes and diagnoses complex problems and recommends corrective measures within an appropriate response time in accordance with service level policies.
Works closely with other senior Unified Communications engineers and management to develop test plans and implementation strategies for new products and services. Participates in on-call rotational UC operation support program and always carries communication device(s).
Responsible for installation configuration and troubleshooting of voice and video equipment and applications.
Interfaces with customers contractors and vendors to resolve system and Cisco Unified Communications problems and other issues.
Installs and upgrades the following Cisco voice systems:
Cisco Unified Communications Manager (CUCM) Cisco Unity Connection (CUC) Session Manager Edition (SME) Expressways Emergency Response systems SRST and voice gateways. Migrates Cisco voice systems from Cisco UCS legacy infrastructure to Cisco Hyperflex.
Migrates Cisco voice and video devices from on-premises infrastructure to Cisco Webex Calling.
Implementation of monitoring tools for all Cisco voice core infrastructure and Cisco voice applications.
Handles alarms with corrective measures or escalates to Cisco TAC for additional support to resolve issues. Program Cisco voice and video devices in bulk.
Runs reports from GUI interfaces and/or CLI Accepts escalated trouble tickets from other Unified Communications team members.
Analyzes and diagnoses complex problems and recommends corrective measures within an appropriate response time in accordance with service level policies.
Works closely with other senior Unified Communications engineers and management to develop test plans and implementation strategies for new products and services. Participates in on-call rotational UC operation support program and always carries communication device(s).
Monitors the communication device(s) for trouble tickets and/or outages and responds to operational requests either as primary or standby on-call representation. Creates implementation and test plans for changes in production.
Implements configuration changes in accordance with the change management processes and procedures Submits change requests to Change Advisory Board (CAB) and attends meetings to defend the requests in front of the advisory board.
Required: Cisco Certification Network Professional (CCNP) Mastery knowledge of Cisco Collaboration products and technology to design deploy and operate associated hardware and software is required.
CONTRACT JOB DESCRIPTION
Responsibilities:
1. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty.
2. Identifies improvements to project standards to achieve high quality services/products.
3. Identifies best practices and standards for the use of the product.
4. Delivers support and design for industry specific technologies that require integration with systems or networks.
5. Interacts with executive level business users or technical experts.
6. Functions as a niche technical SME.
7. Lead experience with technical expertise across large complex implementations for systems.
CONTRACT JOB DESCRIPTION
Responsibilities:
1. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty.
2. Identifies improvements to project standards to achieve high quality services/products.
3. Identifies best practices and standards for the use of the product.
4. Delivers support and design for industry specific technologies that require integration with systems or networks.
5. Interacts with executive level business users or technical experts.
6. Functions as a niche technical SME.
7. Lead experience with technical expertise across large complex implementations for systems.
Minimum Education/Certification Requirements:
Bachelors degree in IT or related field or equivalent experience
Experience:
Bachelors degree in IT or related field or equivalent experience
Experience:
- Cisco Certification Network Professional (CCNP): 4 years (Preferred)
- CISCO Unified Communication Manager: 8 years (Preferred)
- CISCO Unity Connection: 8 years (Preferred)
- 11-15 yrs. conveying technical and functional concepts: 10 years (Preferred)
- 11-15 yrs. preparing complex technical documentation: 10 years (Preferred)
Compensation: $75.00 - $80.00 per hour
About Us
AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment ERP Solutions data warehousing Web Applications Telecommunications and medical to our clients all over the world.
Required Experience:
Manager
Key Skills
- Internal Control
- Accounting And Auditing
- Accounts Handling
- General Services
- Elevator
- Brand
About Company
AHU Technologies offers SAP Services, E-commerce, Web Development, SEO & Digital Marketing, Graphic Designing, Camera Surveillance, & Accounting services.
