Ready to build the future with AI

At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.

Inviting applications for the role of Business Analyst Master Data Management!

In this role we are looking for a qualified professional who can provide guidance to the team with subject matter expertise on Customer master product master pricing master domain within SAP MDM process. Reports typically comprising of first line managers and supervisors.

Responsibilities

• Fully responsible for all master data objects in respective scope of materials sales organization and pricing. Their customer and Vendor and need to be added based on their role.

• Execute day to day Master data management activities

• Act as the SME in the Master data management activities

• Train and mentor other team members to ensure seamless delivery

• Ensure data quality for deliverable is met and all metrics adhered

• Ensure master data integrity between modules & systems at efficient quality and accuracy Coordinate Analyse and facilitate resolution of issues

• Assist & Train resources involved in the data collection process Develop procedure/business rules for data collection

• Perform Regression Testing or Change Request Testing Generate & Analyse regular reports: statistics of MD Maintenance (e.g. no. of errors lead time violation etc) & Data Quality Key performance indicators.

• Support the business unit team for expediting the master-data creation of fast track projects.

• Ensure SLA (Service Level Agreements) for lead times and data quality are fully met

• Highlight lesson learned on frequent issues Support regular Master Data Health Check & Audit Trail validation

• Propose opportunities for improvement of Master Data Quality

• Ensuring consistent Data & Data structure within SAP of Material Master Data / Customer master/ Vendor Master / Pricing master

• Leading Master data management processes related to the creation maintenance and quality of all master and reference data

• Owning the data requirements for the implementation and turnovers to external teams

• Maintenance and completeness check for all Material Master Data in co-ordination with CD team Marketing Sales Customer Service Finance and Demand Planning.

• Serving as the strategic point of reference for data within business as principal voice of contact for data quality

• Training & Onboarding of pertinent teams.

• Guiding and leading cross-functional teams in implementation of data

• Analysing and reporting metrics of master data to reduce customer data issues and improved customer data quality in order to ensure that teams follow and support customer data governance policies

• Developing and improving business processes through tools metrics to enable decision making

• Good analytical skills propose process improvement plans

• Quality improvement is expected

• Knowledge on SAP ERPs and workflow systems

Qualifications we seek in you!

Minimum Qualifications

Bachelors degree

Strong analytical skills and problem-solving skills.

Proven work experience as a Sr Team member Subject matter Expert or Associate business analyst

Effective communicate in writing and verbally to client.

Experience in balancing customer facing role and work assessments.

Self-starter and have analytical problem solving skills

Preferred Qualifications/ Skills

• Overall candidate should have problem solving macro-level research and analytics approach and good in numbers.

• Good people and customer handling skills

• Strong knowledge of SAP MM & SD module

• Effective communication and interpersonal skill

Why join Genpact

• Lead AI-first transformation Build and scale AI solutions that redefine industries

• Make an impact Drive change for global enterprises and solve business challenges that matter

• Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills

• Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace

• Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build

• Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.