Order Management Specialist

Riyadh - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description Summary

Responsible for activities and processes that help the Order Management Team achieve business objectives through Order entry quality integrity and fulfilment

Job Description

Roles and Responsibilities

Plan and pro-actively manage the entire process of fulfilling a customer contract from order entry to collection to ensure that customer requirements are met
Establish and maintain communication with the appropriate individuals throughout the process (Installation Team Finance Logistics)
Order entry and backlog quality. Implement changes as required for each project followed. Optimize sales transfers
Monitor the customer plan versus actual to pro-actively reduce span in the order fulfillment and the on-time delivery of the equipment
Ensure orders validation compliance and approvals before order entry
Confirm customer requested date and plan the backlog management
Own and update timely key dates using local operating mechanisms and reports
Reviews weekly business sales
Set up contract review with finance and commercial operations teams
Daily follow up of customer credit documentation and inventory
Give shipping and billing instructions in accordance with contracts terms and conditions.
Follow shipment installation application via reports
Follow up on collections issues due to order operations
Provide root cause on defect analysis

Required Qualifications

This role requires 2 to 5 years experience in the Sales Operations/Order Management. Knowledge level is comparable to a Bachelors degree from an accredited university or college
Team player
Committed to deliver
Ability to use Systems and work in a matrix environment

Desired Characteristics

Strong oral and written communication skills. Ability to document plan and execute programs.
Project Management
Transportation & Customs
ERP Tools (eOM Oracle MyOrders)

Additional Information

Relocation Assistance Provided: No

Required Experience:

Unclear Seniority

Job Description SummaryResponsible for activities and processes that help the Order Management Team achieve business objectives through Order entry quality integrity and fulfilmentJob DescriptionRoles and ResponsibilitiesPlan and pro-actively manage the entire process of fulfilling a customer contra...