Analytical Instrument Service Engineer

North Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. This Clients mission is to discover and deliver innovative medicines and solutions that address complex health issues and enhance peoples lives.

Position: Analytical Instrument Service Engineer

Location: North Chicago IL 60064

Duration: 6 Months

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

Engineer Purpose:

The Analytical Instrument Technician supports a diverse range of laboratory environments by providing expertise in the installation maintenance and repair of advanced scientific instruments (including high-performance liquid chromatography (HPLC) gas chromatography (GC) and mass-spectrometry systems).
This role requires continuous learning to keep pace with evolving laboratory equipment and technologies.
Under the guidance of managers specialists and engineers the technician rapidly develops necessary skills to deliver exceptional service and support.
Beyond technical mastery this position is responsible for comprehensive service and customer relationship management-diagnosing instrument issues performing preventive maintenance and qualifying Chromatography and Mass Spectrometry systems (LC LC/MS HPLC/UPLC).
Success relies on strong communication creativity and a customer focused problem-solving approach to keep laboratory operations efficient and help customers achieve scientific goals.

Responsibilities:

Develop and maintain up-to-date technical skills and expertise in the maintenance installation and repair of analytical lab instrumentation such as high-performance liquid chromatography (HPLC) gas chromatography (GC) and mass-spectrometry systems.
Install optimize and maintain hardware and software including Chromatography and Mass Spectrometry systems.
Diagnose and resolve instrumentation performance issues via troubleshooting repairs and preventive maintenance
Advise customers on preventive maintenance and system configurations to improve performance and minimize downtime.
Train peer technicians on equipment use maintenance and safety procedures
Use computerized maintenance management systems (CMMS) to track service requests and document activities
Review technical documentation analyze reports and recommend corrective actions as needed.
Coordinate problem resolution to expedite services and repairs.
Meet customer expectations maintain relationships and provide follow-up plans
Ensure compliance with customer regulations quality system procedures and health and safety standards.
Other responsibilities and duties as assigned by Group Leader Supervisor or Senior Supervisor.

Qualifications:

Bachelors degree or higher in a science-related field (e.g. Chemistry Analytical Chemistry Biochemistry Biotechnology Engineering Biology) highly preferred; equivalent education training or experience will be considered
Associates degree or high school diploma/GED with 5 years of directly relevant experience may be acceptable.
3-5 years of hands-on experience with analytical instrumentation such as
Chromatography (LC GC HPLC/UPLC SFC) and/or Mass Spectrometry systems.
Ability to communicate effectively with diverse audiences and address specific customer needs.
Personal integrity and commitment to quality
Effective time management and ability to prioritize service requests.
Advanced troubleshooting and analytical problem-solving abilities
Familiarity with Liquid and Gas Chromatography (LC and GC) systems including operational knowledge and data interpretation.
Ability to produce clear and concise documentation
Eagerness to learn and keep pace with new technologies and laboratory solutions

Years of experience/education and/or certifcations required:

4-5 or more years of experience

Purpose:

To maintain calibrate service troubleshoot and repair measuring and test equipment (M&TE) analytical laboratory equipment and process control systems used in manufacturing quality assurance research and development and plant utilities areas.
May be required to work on a variety of electrical electronic mechanical process control systems optical types and or analytical laboratory equipment of M&TE.

Responsibilities:

Performs skilled calibrations/services on (M&TE) according to written policy and procedures.
Appropriate documentation of calibration work orders with accuracy and timeliness.
Performs repairs on all types of M&TE.
Processes electronic work orders house requisitions miscellaneous purchase orders and various other administrative activities that support daily job functions.
Communicates through various means such as email voicemail and maintenance management system (Maximo) the status of ongoing calibration/repair activities.
Completes all necessary qualifications on documents including calibration procedures and standard operating procedures in a timely manner.
Completes all necessary training requirements including scheduled training computer based and any other training identified in development plan.
Develops recommendations for solving M&TE hardware and measurement problems.
Develop techniques as necessary to ascertain that newly acquired or developed M&TE performs in accordance with required specifications.
Assists in establishing and documenting appropriate job plans data sheets and other service protocols that may be required.
Ensures that GxP and safe work policies and procedures are followed and maintained at all times in accordance with established company policies.
Other responsibilities and duties as assigned by Group Leader Supervisor or SR Supervisor.

Qualifications:

The Instrument Technician II reports to the Group Leader Supervisor Senior Supervisor Section Manager or Department Manager.
The Instrument Technician II may obtain guidance and training from other SMEs.
Must have knowledge of various laboratory research & development or process instrumentation.
Expertise in GMP/GLP laboratory practices.
Must be skilled in troubleshooting various instrumentation utilizing schematics and flowcharts.
Ability to learn quickly the theory and operation of newly purchased M&TE for analytical or process control systems.
Capability to work within and promote a team environment.

Experience Level

5-7 Years

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. This Clients mission is to discover and deliver innovative medicines and solutions that address complex health issues and enhance p...

Overview:

Position: Analytical Instrument Service Engineer

Location: North Chicago IL 60064

Duration: 6 Months

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

Engineer Purpose:

The Analytical Instrument Technician supports a diverse range of laboratory environments by providing expertise in the installation maintenance and repair of advanced scientific instruments (including high-performance liquid chromatography (HPLC) gas chromatography (GC) and mass-spectrometry systems).
This role requires continuous learning to keep pace with evolving laboratory equipment and technologies.
Under the guidance of managers specialists and engineers the technician rapidly develops necessary skills to deliver exceptional service and support.
Beyond technical mastery this position is responsible for comprehensive service and customer relationship management-diagnosing instrument issues performing preventive maintenance and qualifying Chromatography and Mass Spectrometry systems (LC LC/MS HPLC/UPLC).
Success relies on strong communication creativity and a customer focused problem-solving approach to keep laboratory operations efficient and help customers achieve scientific goals.

Responsibilities:

Develop and maintain up-to-date technical skills and expertise in the maintenance installation and repair of analytical lab instrumentation such as high-performance liquid chromatography (HPLC) gas chromatography (GC) and mass-spectrometry systems.
Install optimize and maintain hardware and software including Chromatography and Mass Spectrometry systems.
Diagnose and resolve instrumentation performance issues via troubleshooting repairs and preventive maintenance
Advise customers on preventive maintenance and system configurations to improve performance and minimize downtime.
Train peer technicians on equipment use maintenance and safety procedures
Use computerized maintenance management systems (CMMS) to track service requests and document activities
Review technical documentation analyze reports and recommend corrective actions as needed.
Coordinate problem resolution to expedite services and repairs.
Meet customer expectations maintain relationships and provide follow-up plans
Ensure compliance with customer regulations quality system procedures and health and safety standards.
Other responsibilities and duties as assigned by Group Leader Supervisor or Senior Supervisor.

Qualifications:

Bachelors degree or higher in a science-related field (e.g. Chemistry Analytical Chemistry Biochemistry Biotechnology Engineering Biology) highly preferred; equivalent education training or experience will be considered
Associates degree or high school diploma/GED with 5 years of directly relevant experience may be acceptable.
3-5 years of hands-on experience with analytical instrumentation such as
Chromatography (LC GC HPLC/UPLC SFC) and/or Mass Spectrometry systems.
Ability to communicate effectively with diverse audiences and address specific customer needs.
Personal integrity and commitment to quality
Effective time management and ability to prioritize service requests.
Advanced troubleshooting and analytical problem-solving abilities
Familiarity with Liquid and Gas Chromatography (LC and GC) systems including operational knowledge and data interpretation.
Ability to produce clear and concise documentation
Eagerness to learn and keep pace with new technologies and laboratory solutions

Years of experience/education and/or certifcations required:

4-5 or more years of experience

Purpose:

To maintain calibrate service troubleshoot and repair measuring and test equipment (M&TE) analytical laboratory equipment and process control systems used in manufacturing quality assurance research and development and plant utilities areas.
May be required to work on a variety of electrical electronic mechanical process control systems optical types and or analytical laboratory equipment of M&TE.

Responsibilities:

Performs skilled calibrations/services on (M&TE) according to written policy and procedures.
Appropriate documentation of calibration work orders with accuracy and timeliness.
Performs repairs on all types of M&TE.
Processes electronic work orders house requisitions miscellaneous purchase orders and various other administrative activities that support daily job functions.
Communicates through various means such as email voicemail and maintenance management system (Maximo) the status of ongoing calibration/repair activities.
Completes all necessary qualifications on documents including calibration procedures and standard operating procedures in a timely manner.
Completes all necessary training requirements including scheduled training computer based and any other training identified in development plan.
Develops recommendations for solving M&TE hardware and measurement problems.
Develop techniques as necessary to ascertain that newly acquired or developed M&TE performs in accordance with required specifications.
Assists in establishing and documenting appropriate job plans data sheets and other service protocols that may be required.
Ensures that GxP and safe work policies and procedures are followed and maintained at all times in accordance with established company policies.
Other responsibilities and duties as assigned by Group Leader Supervisor or SR Supervisor.

Qualifications:

The Instrument Technician II reports to the Group Leader Supervisor Senior Supervisor Section Manager or Department Manager.
The Instrument Technician II may obtain guidance and training from other SMEs.
Must have knowledge of various laboratory research & development or process instrumentation.
Expertise in GMP/GLP laboratory practices.
Must be skilled in troubleshooting various instrumentation utilizing schematics and flowcharts.
Ability to learn quickly the theory and operation of newly purchased M&TE for analytical or process control systems.
Capability to work within and promote a team environment.

Experience Level