Restaurant Manager Hilton Orlando
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
18 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
TheHilton Orlandois currently hiring aRestaurant Manager to lead their team!This role is responsible for overseeing and directing the Food & Beverage team!Ideal candidates for this position will have previous experience as a general manager/senior leadership experience in a high volume food and beverage outlet within a hotel.
What are the benefits of working for Hilton*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
Go Hilton travel program: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members including partners and adoptive parents
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family including Telemedicine and at-home care via AmazonCare
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
*Available benefits may vary depending upon property-specific terms and conditions of employment #LI-GL1
What will I be doing
As a Restaurant Manager you would be responsible for directing and administering the activities and services of a designated restaurant in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Plan and direct all aspects of restaurant operations to include but not limited to guest service standards and initiatives product quality cost controls and overall profitability marketing initiatives systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include but not limited to providing supervision and professional development conducting counselling and evaluations and delivering recognition and reward - Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy
Maximize efficiency technology system(s) (i.e. Open Table) Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly Ensure compliance with health safety sanitation and alcohol awareness standards Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue including but not limited to creating new menus and cross-selling products and services hotel-wide - Recruit interview and train team members
What are we looking for
Thorough knowledge of food and beverage operations including foods beverages supervisory aspects service techniques and guest interaction.
Ability to walk stand and/or bend continuously to perform essential job functions. Ability to communicate in English both orally and in writing with guests and employees some of whom will require high levels of patience tact and diplomacy to defuse anger and to collect accurate information and to resolve problems. Ability to work under pressure and deal with stressful situations during busy periods. Ability to access and accurately input information using a moderately complex computer system.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Labor Cost Analysis
- Hospitality Experience
- Cost Management
- Assistant Manager Experience
- Management Experience
- Profit & Loss
- Computer Literacy
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
