Field Service Technician (Non I.T.)

About the Role

Are you a hands-on problem solver who enjoys working with tools and tackling mechanical challenges in the field Were looking for a reliable and self-motivated Field Service Technician (FST) to join our growing team. This role involves installing maintaining and repairing non-IT healthcare equipment at various client locations ensuring safety functionality and customer satisfaction.

This is a non-IT field-based roleperfect for those with experience in construction low-voltage installations light mechanical repair or similar trades.

What Youll Do

Equipment Installation & Field Service

• Install troubleshoot and repair non-networked healthcare equipment at medical and commercial facilities

• Use hand and power tools to install on a variety of surfaces including drywall tile and masonry

• Read and interpret installation diagrams blueprints and equipment manuals

• Maintain clean and organized work areas at all job sites

Customer & Team Communication

• Serve as the primary onsite point of contact for client representatives

• Communicate effectively with Field Managers Team Leads and clients throughout project execution

• Identify and escalate project issues inventory concerns or site discrepancies in real time

Reporting & Documentation

• Complete daily documentation including timecards expense reports service notes and checklists

• Capture and upload high-quality photos showing completed work and any noted issues

• Submit sign-off forms and reports using company systems

Inventory Management

• Verify delivery and condition of parts and materials at each site

• Report missing damaged or incorrect inventory before starting installations

• Return unused or damaged units to proper packaging as required

What You Bring

Required Qualifications

• High School Diploma or GED

• 1 year experience in a field service maintenance or hands-on trade role

• Proficient with standard hand and power tools (drills levels etc.)

• Comfortable working independently in customer-facing environments

• Strong communication skillsboth verbal and written

• Working knowledge of Microsoft Office (Word Excel Outlook)

Preferred Experience

• Background in construction low-voltage systems plumbing or general maintenance

• Familiarity with reading blueprints or installation guides

• Prior experience working in healthcare or regulated environments

Key Attributes for Success

• You enjoy being on the move and working with your hands

• Youre detail-oriented and take pride in doing the job right the first time

• Youre calm under pressure and capable of solving problems independently

• You communicate clearly and professionally with teammates and clients alike

Additional Information

• This is a non-IT role; it does not involve computer systems software or networking

• Occasional overnight travel may be required depending on project location

• All tools training materials and support are provided by the company

Why Join Us

• Supportive and safety-focused work environment

• Opportunities for career growth and specialized training

• Be part of a company that values craftsmanship accountability and professionalism

Apply Now

If youre ready to take the next step in your career and work in a role where your skills truly make an impact wed love to hear from you.

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