Systems Administrator

San Antonio, TX - USA

Monthly Salary: Not Disclosed

Posted on: 24-10-2025

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Leading with our people Digital Consultants mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality opportunity and creativity we remain dedicated to being honest trustworthy respectful and ethical in everything we do. We are a certified SBA 8(a) small disadvantaged business that supports multiple IT customers within the Federal civilian and private sectors. Digital Consultants also offers our employees growth opportunities competitive wages and a full benefits package. Our founding principles Fairness and Common Sense make working here more than a job its the Digital family.

Digital Consultants is seeking a Senior Systems Administrator supporting Tier 1 and Tier 2 help Desk operations for US Army North located at Fort Sam Houston a US Army post in San Antonio TX. The Tier 1/2 Help Desk provides local desktop support to approximately 900 users operating approximately 1500 NIPRNET Computers 70 multi-function devices (printers) 1000 wireless devices (smartphones etc.) and various other endpoints. The Help Desk also provides telephonic support to approximately 300 forward-stationed users at various locations throughout the United States.

Duties to include:

Monitor complex technical control facility hardware and software either on-premises or cloud-based.
Interface with other IT technical personnel users and vendor support service groups to ensure escalation to the point of problem resolution is reached during outages or periods of degraded system performance.
Directly compile records and reports concerning network operations and maintenance troubleshoot network performance issues analyze network traffic and provide capacity planning solutions.
Manage the support of network communications including LAN/MAN/WAN systems in support of large-scale systems projects.
Perform system-level configuration of products including determination of software hardware OS and other platform specifications either with on-premises equipment or IaaS/PaaS/SaaS cloud components.
Provide assistance and oversight for all information systems operations activities including computer and telecommunications/communications operations data entry data control LAN/MAN/WAN administration and operations support Wi-Fi (IEEE 802.11) management and support operating systems programming system security policy procedures and cloud operations.
Monitor and respond to NIPRNET and SIPRNET hardware software network and cloud platform problems through routine testing and analysis of all elements of the network facilities (including power software communications machinery lines modems and terminals). Standard response procedures include identification of a problem notification of appropriate personnel complete troubleshooting or replacement procedures and ensuring that notification of the appropriate personnel that the system(s) or equipment has returned to normal operations.
Utilize software and hardware tools and identify/diagnose complex problems and factors affecting network performance.
Support a variety of IT systems and deploy commercial of the shelf (COTS) and Government off-the-shelf (GOTS) technologies including Microsoft Linux networking NSA Type 1 encryption devices VOIP email video teleconferencing and standard desktop productivity tools.
Ability to work within the confines of a set time schedule or overtime.
Maintaining situational awareness (SA) of the network by monitoring the operational activities and events in the IT infrastructure including monitoring security software SIEM systems and appliances. Inform the team lead of any IT infrastructure discrepancies within 10 minutes of detection.
Responding to events with appropriate action to maintain operations while ensuring the networks security confidentiality integrity and availability. Availability of core network services (authentication messaging collaboration data storage) shall exceed 99% calculated quarterly using the formula time available / total time authorized downtime.
Diagnosing and resolving IT operations failures.
Support surge requirements 24 hours a day 7 days a week during key exercises or real-world events.
Mentors Help Desk Specialists.

Requirements

5 years experience as a Systems Administrator
Knowledge of computer systems administration
Must have a detailed understanding of the configuration management and use of security information and event management (SIEM) software including properly reacting to SIEM events.
Experience managing the system vulnerability identification and resolution process to support network accreditation.
Experience working with Microsoft Operating Systems; Microsoft Office; Microsoft SharePoint; .NET; MS SQL Server; VMWARE VCenter ESX 7.0 and Above; MS Active Directory Admin; Cisco products to include but not limited to 3560 switches routers and ASA firewalls and intrusion prevention systems (IPS).
Clearance: Active Secret
Education: High School Diploma or equivalent
Certifications: DoD 8570.01-M IAT Level II certification

Digital Consultants an inclusive and welcoming company is fully committed to hiring and retaining a diverse workforce without regard to race color religion sex (including pregnancy gender identity and sexual orientation) genetic information national origin age (40 or older) disability Veterans status or any other protected characteristic.

We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position please send an email to or call . Please provide your contact information and let us know how we can assist you.

Required Experience:

Unclear Seniority

Full-timeDescriptionLeading with our people Digital Consultants mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality opportunity and creativity we remain dedicated to being honest trustworthy resp...