Open Jobs Training Program Manager, ODC

Position Title: Training Program Manager ODC

Departments: Logistics

Function: Operations

Grade: 160

Reports To: Assistant General Manager WDC

FLSA Status: Exempt

At Sephora our people create and drive our success. We know that delivering the best products services and experiences to our clients requires flawless execution. We strongly believe (and our actions prove it!) that our people are our best asset and we work every day to arm them with the knowledge and tools not just to get the job done but to feel inspired and fearless while doing it.

Your role at Sephora

• Engage and inspire our warehouse teams by creating facilitating and supporting training for all Sephora and temporary hourly associates including New Hire Orientation safety OSHA HazMat and DOT training requirements.
• Collaborate with local leadership and HR teams to create training plans and policies that support operational needs adherence to standing operation procedures (SOPs) that will help to drive operational efficiencies.
• Identifies and implements metrics to measure the effectiveness and departmental impact of training .
• Certify floor trainers and assists in evaluation and provides improvement recommendations for their work performance
• Actively mentor and develop Training Coordinators.
• Work with Accessibility Program Trainers and Temp Agency Trainers to ensure alignment of training process.
• Assist with developing and/or revising training manuals reference library testing and evaluation procedures multimedia visual aids and other educational materials.

• Must have strong written and verbal communication and be comfortable speaking/facilitating in front groups of all sizes
• Bilingual English/Spanish preferred.
• Computer skills and ability to learn processes and software within a distribution environment (MS Office Articulate 360/Storyline Training Check Video Creation and editing)
• Ability to utilize technology to deliver virtual training remotely with same impact as in person
• Provide support development facilitation and content creation for individual DCs as well as possible DC network requirements.
• Self-motivator who can coach and mentor performance of others and is comfortable spending substantial time on DC floor interacting with DC non-exempt associates.
• Works with limited supervision and demonstrates agility managing own time effectively: maintains control over all current projects/responsibilities to include using discretion in exercising work assignments and handling sensitive/confidential information.

• Minimum 2-4 years of professional adult classroom facilitation or similar field preferred.
• Experience with Lean and Six Sigma methodologies preferred.
• Experience with Warehouse Management Systems preferred.
• Previous experience working in a distribution center manufacturing or warehousing industry preferred.
• Ability to work across operational shifts and weekends.
• Ability to support multiple locations and travel overnight for up to 50% of the time.

• None

• Moderate but varying temperature and humidity in office and warehouse environments.

The annual base salary range for this position is $95000.00- $110000.00 The actual base salary offered depends on a variety of factors which may include as applicable the applicants qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees which includes comprehensive health dental and vision plans; a superior 401(k) plan various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora youll enjoy

• Beauty & Beyond:Every day we reimagine beauty discover new brands and influence positive change. Together we inspire our clients empower people and help them become the best versions of themselves. We think this is beautiful.
• Endless Evolution:You will learn with innovators artists and experts in every field. As our business evolves so will you. Here youre empowered to choose your own path accelerate your growth and be your best. As part of our family and the LVMH community your options are endless.
• Creativity Unleashed: At Sephora youre encouraged to explore innovate and have fun while working with diverse clients teams and leaders. You wont just partner with iconic brands; youll help build them. We value your curiosity your drive for success and the emotional connections you make. Together were defining the future of beauty.
• Bold Authenticity:Being bold and different has made us a global beauty and retail leader. At Sephora we celebrate diversity embrace your unique and winning spirit and believe that real beauty is being authentically you. You are what sets us apart.
• Diversity Inclusion & Belonging:We pledge to create a beautiful community where everyones uniqueness is celebrated respected and honored. We will drive diversity equity and inclusion in all aspects of our businessensuring that our employees brand partners suppliers and our clients feel a sense of belonging. We believe in demonstrating our values with action!

Meaningful Rewards:Sephora offers comprehensive medical vision and dental benefits EAP generous vacation and holiday time off meaningful engagement activities an employee discount free beauty product gifts from brand partners and so much more!

Sephora is an equal-opportunity employer and values diversity at our company.We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status military/veteran status or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.