Head of Customer Success

• Application Deadline: Nov. 30 2025
• Multiple locations
• On-site

Job Description

Join Our Team as Head of Customer Success at Simployer!

At Simployer we are dedicated to simplifying work-life for our clients by delivering innovative solutions that enhance their everyday business operations. We are currently seeking a dynamic and experienced Head of Customer Success to join our team and help us drive our mission forward.

What We Offer

• Collaborative Culture Join a supportive dynamic team dedicated to learning and growth.
• Professional Development Access opportunities to expand your skills and grow within the organization.
• Competitive Compensation Enjoy a market-aligned salary and benefits package.
• Real Impact Make a significant impact on our products clients and business.

The Role: Build a Proactive Insight-Driven CS Function

As Head of Customer Success youll lead our team in our customer segment and report to our CCO. Youll have two CS leaders reporting to you (Norway & Sweden) and a team of 19 CS professionals across our hubs (primarily Oslo Stockholm and Sarpsborg). Expect some travel to stay close to teams and customers.

This role connects strategy and execution: youll inspire and equip teams to move from reactive support to proactive health-score-driven engagement that builds trust drives adoption and fuels retention and growth.

Why This Role Is a Rare Opportunity

Youll join at exactly the right moment to shape how CS operates for the next chapter: strong leadership mandate cross-functional alignment and the green light to implement modern scalable AI-assisted ways of working. Its a chance to combine strategic impact with hands-on change and to build something that lasts.

Ready to Lead Customer Success at Scale

If youre excited about transforming CS into a proactive insight-driven growth engine and doing it with people who love to learn lead and deliver wed love to hear from you. We know the perfect fit might not tick every box; if you think you can contribute lets talk.

Note: We operate hybrid across Norway & Sweden. Location is flexible across our hubs; some travel is part of the role.