Sales Compensation Analyst

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are looking for a Sales Compensation Analyst to help support sales administrators across different regions. As part of a high performing team you will drive the day-to-day sales compensation process ranging from but not limited to owning support of your assigned region by addressing all sales inquiries performing audits of crediting and commission calculations and creating ad hoc reporting requests from sales. You will assist in the set-up of new participants and review the accuracy and completeness of this process. This role will work cross-functionally and will collaborate with Sales Ops Sales Finance HR Legal Accounting and Revenue Operations.

The ideal candidate is self-sufficient and a team player that constantly strives to scale and improve processes has an eye for details with accuracy and has strong interpersonal and communication skills. An out of the box thinker you will be rolling-up your sleeves and willing to take on any challenges.

This position is an individual contributor role reporting to Manager Sales Compensation.

Responsibility

• Manage the end-to-end process of Sales Compensation Administration. This includes monthly review of set-up of sales participants performs audits of crediting and commissions and manages the Service Now case queues
• Partner with the Sales Plan Design team to prep launch of Sales Plans and Ts and Cs
• Coordinate with Systems to manage manual processes corrections and exceptions on a monthly/quarterly basis
• Apply knowledge of policies to help execute change requests and exceptions. Continuously provides inputs where needed and identifies gaps within process and policies
• Understand data mining systems and order processes to be able to create data models that help produce analysis and identify trends/gaps
• Train the Sales Organization on Xactly Sales Plans and new Sales Compensation programs
• Maintain monthly reporting and ad hoc analysis
• Support projects that assist sales enablement Sox compliance and systems integration
• Build trust and relationship with the cross-functional team
• Manage monthly set-up process in Xactly Incent. This includes setting up of Users People Position Hierarchy Named Relationships Quota and Guarantees
• Partner with the Administration team to help troubleshoot set-up issues
• Collaborate with the Systems team in looking for ways to automate the set-up process by integrating to WD
• Manage and maintain business processes and internal controls to ensure SOx compliance

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• BA/BS in Finance Business or related field
• 2 years of experience in sales compensation and has sound knowledge of incentive systems

Preferred

• Experience in sales compensation in a professional fast-paced environment (tech)
• Possesses strong business acumen and analytical skills
• Proven track record of gained efficiencies
• Has Xactly experience preferred or other sales performance management software
• Proficiency in Excel and GSheets
• Excellent organization documentation communication and presentation skills

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois Colorado Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington Maryland New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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