Product Design Researcher

Interested candidates based outside of the designated areas are welcome to apply provided they have the indefinite right to work in the job location. We are unable to sponsor H-1B or other U.S. work visas for this role at this time.

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners Cohesity makes it easy to secure protect manage and get value from data across the data center edge and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities including immutable backup snapshots AI-based threat detection monitoring for malicious behavior and rapid recovery at scale.

Weve been named a Leader by multiple analyst firms and have been globally recognized for Innovation Product Strength and Simplicity in Design.

Join us on our mission to shape the future of our industry.

Cohesitys mission is to radically simplify data management and make the worlds data more productive. As part of our globally connected Product Design teamincluding Product Designers Researchers and Visual Designersyoull help deliver secure intuitive and scalable digital experiences for the worlds leading enterprises across data protection cyber resilience and AI. We value Customer Obsession Integrity Collaboration Innovation and Executional Excellence in a culture marked by evidence-based decisions rapid iteration and continuous learning. Your work will be recognized and visible driving measurable customer and business impact.

We are committed to your professional growth and leadership journey. Product Design Researchers in this role have the opportunity to rotate through diverse product teams gain exposure to both foundational and tactical research and participate in company-wide learning programs. Many researchers have gone on to lead product discovery initiatives mentor new team members and represent Cohesity in global research communities. Whether you aspire to deepen your craft take on mentorship or pilot new innovations youll be encouraged and supported every step of the way.

A typical day might start with running 1:1 customer interviews via Zoomlistening for unexpected needs and turning feedback into actionable hypotheses. You might then review Mixpanel analytics or NPS trends surfacing a quick insight to share in a cross-team Slack channel. Later youll facilitate a rapid research sprint or usability test with engineers and a PM followed by synthesizing learnings into a succinct journey map or persona update. By the afternoon you could join a global Design Crit callpresenting a design validation finding that prompts a pivot in UI direction for an upcoming release. Throughout youll document new insights in our research library and touch base with a peer youre mentoring in lean experimentation.

HOW YOULL SPEND YOUR TIME HERE:

As a Product Design Researcher youll lead lean user-centered research to drive value quickly while helping teams maintain a strategic perspective.

• Designingand executing rapid qualitative and quantitative studiesincluding usability testing design validation and behavioral analyticsto deliver actionable insights at speed.

• Taking hands-on ownership of product health and satisfaction metrics (Mixpanel NPS CSAT) and translating them into measurable product and business improvements.

• Establishing and maintaining customer feedback loops; collaborating closely and remotely with cross-functional teams to iterate on solutions rooted in real user needs.

• Synthesizing research into personas journey maps value canvases and other strategic deliverables; ensuring research directly supports roadmap and business KPIs.

• Facilitating collaborative workshops (e.g. Design Sprints) and sharing findings in compelling succinct stories that influence teams and leadership.

• Mentoring and upskilling colleagues streamlining research processes and supporting a culture of continuous discovery rapid iteration and inclusive design thinking.

• Generate and communicate impactful insights through research sprints usability studies and fast analysis of customer and product data.

• Track and report experience metrics connecting analytics to product-market fit feature adoption and customer retention.

• Participate in remote and cross-team workshops advancing validated solutions quickly and efficiently.

• Document and share research that influences both short-term deliverables and long-term strategic vision.

• Foster a learning environment by mentoring peers establishing best practices and championing inclusive accessible research.

WED LOVE TO TALK WITH IF YOU HAVE MANY OF THE FOLLOWING:

• 3 years in digital product web mobile or enterprise UX research or design with a portfolio showing business and product impact.

• Proficiency in qualitative and quantitative methods: interviews usability testing behavioral analytics and tools (e.g. Mixpanel NPS Figma Adobe Creative Suite SurveyMonkey).

• Strong storytelling and communication skills able to deliver insights to stakeholders at all levels.

• Experience with ongoing feedback loops cross-functional remote collaboration and rapid prototype validation.

• Strong planning organization and adaptability in a dynamic environment.

• Knowledge of accessibility and inclusivity in research/design.

• Demonstrated ability to leverage AI tools to enhance productivity streamline workflows and support decision making

Advantageous Experience

• Advanced degree in HCI Industrial Design Behavioral Science or related field.

• Mentorship or experience building/scaling research culture.

• Experience in enterprise SaaS cybersecurity or data management.

• Familiarity with frameworks and mindsets from leading product discovery literature (e.g. Jobs to Be Done Lean Product Playbook).

• Participation in industry research forums or employee resource groups.

*PLEASE INCLUDE YOUR PORTFOLIO WITH YOUR APPLICATION*

Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors including a candidates skills qualifications and experience location and salary expectations and therefore a starting salary at the low end high end or even above the stated range may be offered. This position may also be eligible for bonus compensation commission (if in a sales function) and/or equity grants. Additionally full-time employees are eligible to participate in ourcomprehensive benefits framework including health and wellness benefits vacation paid holidays and refresh days 401(k) retirement plan life and disability insurance coverages and other benefits the Company may offer from time to time.

The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us atCOHESITY or for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Interested candidates based outside of the designated areas are welcome to apply provided they have the right to work in the job location.