VP, Network Services

Key Responsibilities and Essential Job Functions

Strategic Network Vision & Scalable Architecture:

• Architect a future-ready networkusing a top-down business-needs-first model. The VP will develop and execute a comprehensive network strategy encompassing WAN LAN Wi-Fi and multi-cloud environments ensuring adaptability to future requirements and market trends.

• Lead the design and implementation of modern network architectures by embracing software-defined principles. This includes Software-Defined Wide Area Networking (SD-WAN) Secure Access Service Edge (SASE) for securing distributed access and Cloud-Native Application Protection Platforms (CNAPP) for end-to-end security of cloud-native applications from development to runtime.

• Develop robust strategies for securing and segmenting critical Internet of Things (IoT) deployments ensuring agility robust security with zero-trust principles and seamless connectivity across remote users multi-cloud services and a growing ecosystem of connected devices.

• Leverage automation for architectural Infrastructure as Code (IaC) and network virtualization to build and deploy modular scalablenetwork components with minimal friction. This approach simplifies expansion and ensures consistent reliable deployment across all locations and environments.

• Drive continuous network optimizationthrough capacity planning and advanced analytics to proactively address bottlenecks and improve performance. The VP will translate network health metrics into strategic insights to guide architecture decisions and investments.

• Embed resilience and high availability into network designby prioritizing redundancy failover mechanisms and self-healing capabilities. The architecture should be inherently resilient against disruptions and designed for high performanceunder load.

Operations & Service Delivery:

• Establish and govern NOC operational strategy focusing on automation-first principles to drive proactive monitoring and rapid self-healing incident resolution.

• Champion automation across monitoring configuration management and provisioning workflows to minimize manual intervention and accelerate service deployment.

• Establish and track operational KPIs (e.g. MTTR service availability/uptime customer-perceived performance such astNPS) that directlyimpactthe superior internal and external customer experience.

Security & Risk Management:

• Collaborate with CISO Information Security Compliance leadership to implement robust network security controls andmaintaincompliance with regulatory requirements.

• Design and regularly test redundancy failover and disaster recovery strategies to ensure business continuity.

• Maintain a security-first mindset across all network design and operational decisions.

Strategic Vendor and Carrier Partnerships:

• Elevate vendor relationships to strategic partnershipsby building trust and transparency with key telecommunications carriers and cloud service providers. The VP willleveragethese partnerships to drive innovation and gain market insights in close partnership with Procurement and Legal teams.

• Negotiate outcome-based contracts and flexible SLAs that explicitly support the companys growth trajectory. The aim is not just cost savings but alsoscalability flexibility and a risk-mitigation framework that allows for rapid expansion and agile adaptation.

• Define and implement a vendor segmentation and performance framework using data-driven scorecards to ensure all vendors from strategic partners to tactical suppliersare deliveringoptimalvalue andmeetingperformance targets.

• Proactively evaluate and onboard emerging vendors and technologies through a structured process that informs future network architecture and drives competitive differentiation.

• Develop andmaintainrobust contingency and exit plans for critical vendor services to mitigate risk and ensure business continuityin the event ofa vendor failure or strategic change.

Leadership & Organizational Development:

• Shape the Future: Align network initiatives with enterprise strategy industry trends and emerging best practices.

• InspireTeams: Articulate a compelling vision and energize employees around innovation collaboration and performance excellence.

• OptimizeTalent: Scale the organization by implementing structured succession planning a defined skills matrix and targeted development programs for IT engineering and leaders throughout the business.

• Foster Innovation: Create a culture where experimentation is encouraged calculated risks are supported and continuous improvement is celebrated.

• Drive Accountability:Establishclear success metricsmaintainrigorous performance standards and ensure results through data-driven decision-making.

Required Qualifications

Experience:

• 15years of demonstrable progressive experience in network infrastructure and services witha track recordof driving significant business outcomes andmanaging globalnetworkservices atscale.

• Minimum 7 years in executive or senior leadership roles with P&L or significant budget responsibility.

• Proven success leading network operations in complex scaled environments.

Technical Expertise:

• Deep knowledge of data center network architecture WAN/LAN/Wi-Fi design and multi-cloud connectivity patterns.

• Demonstrated experience implementing network automation and orchestration toreduce manual intervention by at least 50%and accelerate service deployment.

• Strong understanding of network security principles zero-trust architectures and compliance frameworks.

Business & Leadership Skills:

• Track recordof delivering measurable business impact including P&L responsibility for budgets of$XXX millionand a proven ability to manage complex cost centers whiledemonstratingROI.

• Exceptional vendor management and contract negotiation capabilities.

• Outstanding executive communication skills with the ability to influence C-suite stakeholders board members and technical teams.

• Experience building developing andretaininghigh-performing technical organizations.

Preferred Qualifications:

• Hands-on experience with hyperscale data center operations or tier-1 cloud service providers.

• Expertisein architecting and deploying Software-Defined Networking (SDN) solutions or Network Function Virtualization (NFV) to enhance agility manageability and scalability across large-scale data center environments.

• Hands-on experience applying AI/ML for predictive network analytics capacity planning and automated incident remediation.

• Demonstrated financial acumen with proven impact on EBITDA margin expansion or cost optimization.

• Advanced degree (MS/MBA) in Computer Science Engineering Business or related field.

• Industry certifications such as CCIE CISSP AWS Advanced Networking Azure Network Engineer Expert or equivalent.

Physical Requirements:

• Ability to travel domestically 2030% to data center facilities vendor sites and customer locations

• Comfortable working in hybrid environments including corporate offices and active data center facilities

• Flexibility to manage critical incidents and strategic initiatives outside standard business hours when necessary

• Ability to navigate data center environments when required (may include temperature variations noise levels and equipment installations)

Base Pay Range: Annualized salary range offered for this position is estimated to be $200000 - $235000. However the actual pay range depends on each candidates experience location and qualifications.

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