Admin Services Coordinator Urology

University of Iowa Health Care Department of Urology seeks a dynamic and detail-oriented Administrative Services Coordinator. This administrative professional will contribute to the success of the department by providing executive level administrative support for faculty and clinic operations.

Maintain effective working relationships with and serve as a primary contact for Urology faculty.

Manage administrative and clinical schedules for assigned faculty requiring judgment in determining meeting needs discretion related to calendar activities prioritization of appointments synthesizing multiple electronic calendar systems and review calendar in advance to identify conflicts rescheduling as necessary.

Compose and manage related communications including licensure letters curriculum vitae patient correspondence emails and mailings requiring a high level of confidentiality attention to detail excellent organizational skills and effective written verbal and interpersonal communication skills.

Provide initial telephone and reception coverage responding to visitor faculty staff and patient inquiries demonstrating a knowledge of the assigned and related work areas; obtain and provide information; forward inquiries appropriately.

Make travel arrangements for faculty and staff including hotel reservations conference registrations airfare coordinating planning and interpreting policies and procedures; prepares and submits travel request forms and expense vouchers.

Monitors renews and files faculty licenses certifications memberships and professional societies.

Reconcile monthly P-card statements in compliance with Accounts Payable office guidelines.

Daily management of the referral process and referrals on the assigned referral work queue.

Monitors and updates status of all referrals to ensure timely review and action.

Contacts referring providers office for referral form/notes/imaging and other records needed for triage

Communicates with clinic to ensure timely turnaround for triage requests.

May attend clinic or department meetings to serve as a referral content expert.

Provide feedback to management on means to achieve goals and resolve service issues

Serve as a member of the Department of Urology administrative support team and provide backup coverage to team members as needed.

Other duties and responsibilities as assigned.