Senior Application Support Consultant

ERP Support Consultant Unit4 ERP Core & Finance

About the Role

Unit4 is looking for an experienced Application ERP Support Consultant to join our Customer Support team. As an Application Support Consultant you are the first point of contact for our customers on IT and Business Application related questions for our this role you will provide expert guidance and support for Unit4 ERP Core with a strong focus on finance modules and technical understanding. Youll be a key contact for our customers helping them resolve issues and optimize their use of the system. This role requires on-site presence once a week.

Responsibilities

• Deliver high-quality support for Unit4 ERP Core especially within finance and accounting. 
• Troubleshoot and analyze both technical and functional issues. This involves investigate process and document application issue.
• Collaborate with developers consultants and product owners to improve system functionality.
• Document solutions and contribute to our internal knowledge base.
• Participate in improvement initiatives and customer dialogues.

Qualifications :

• Minimum 3 years of experience working with ERP systems in finance.
• Understanding of Unit4 ERP Core functionalities is a strong plus.
• Excellent communication skills fluent in both English and Swedish (spoken and written).
• Exhibits good analytical and problem-solving abilities.

Additional Information :

Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. Were a fast-paced high-growth people-centric company delivering enterprise software for a great people experience and offering our own people a host of benefits and development opportunities.

Grow with us

At Unit4 we offer:

• A culture built on trust - giving you the freedom and autonomy to be successful;

• Balance - with our uncapped time off policy remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being;

• Talented colleagues role models and mentors - work learn and be inspired by some of the best talent in the software industry;

• A commitment to sustainability - with initiatives such as our Act4Good program a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet;

• A safe and inclusive working environment supported by our Employee Resource Groups which are open to all and include Women at Unit4 Pride at Unit4 Mental Health and Access at Unit4 and People of Color at Unit4.

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer we could ask for background checks. Subject to applicable local laws such security checks may require disclosure of personal information including criminal record declaration right to work personal identification and work history. No worries though well handle it according to local privacy laws and keep your info safe. Questions Feel free to reach out!

Remote Work :

No

Employment Type :

Full-time